Originally Posted by lkabra

I had activated SMS @ 1p service on my no. 9681499802, which was due to be renewed on 04/02/2011. The same Rs. 19 was deducted from my balance on 04/02/2011 but the service was not renewed. I had complained for the same to reliance on the same day, complain no. 146416292. I had received a message from reliance that the same complain has been dealt with but still the service is unavailable. When I had contacted the customer care, they have said to complain again, which is unbearable on my part.
They even have falsely deducted my balance on various occasions. When complained against the same, they refund back the amount.

I want you to please help me overcome this Reliance Debacle.

Thank you

Hi lkabra,

We are extremely sorry for the inconvenience caused to you. This is to inform you that your problem is escalated and our team is working on the resolution. We will get back to you shortly. For further assistance email us at rcom.care@relianceada.com.

Regards,

RCOMcare

Originally Posted by lkabra

I had activated SMS @ 1p service on my no. 9681499802, which was due to be renewed on 04/02/2011. The same Rs. 19 was deducted from my balance on 04/02/2011 but the service was not renewed. I had complained for the same to reliance on the same day, complain no. 146416292. I had received a message from reliance that the same complain has been dealt with but still the service is unavailable. When I had contacted the customer care, they have said to complain again, which is unbearable on my part.
They even have falsely deducted my balance on various occasions. When complained against the same, they refund back the amount.

I want you to please help me overcome this Reliance Debacle.

Thank you

Hi lkabra,

We hope that we were able to assist you with your concern to your satisfaction. For further assistance, please email us at rcom.care@relianceada.com

Regards,

RCOMcare