Originally Posted by kaushik777772000

sir, i am using reliance gsm mobile service. no. 8893832654. the service provider is constantly harrassing me by activating unnecessary services without my approval or request. they have deducted rs.3 and rs. 30 in two weeks for "sweety sms" service, which was not requested by me. when i contacted customer care executive mr. dhubul , he didnt lodge any complaint nor agree to refund my money back. i tried to contact other customer care executives, they were to not listening to me. in this regard, i request you to take some actions and stop them from harassing customers like this. thanking you. - kaushik dey

Hi Kaushik,

We are extremely sorry for the inconvenience caused to you. This is to inform you that your problem is escalated and our team is working on the resolution. We will get back to you shortly. For further assistance email us at rcom.care@relianceada.com.

Regards,

RCOMcare

Originally Posted by kaushik777772000

sir, i am using reliance gsm mobile service. no. 8893832654. the service provider is constantly harrassing me by activating unnecessary services without my approval or request. they have deducted rs.3 and rs. 30 in two weeks for "sweety sms" service, which was not requested by me. when i contacted customer care executive mr. dhubul , he didnt lodge any complaint nor agree to refund my money back. i tried to contact other customer care executives, they were to not listening to me. in this regard, i request you to take some actions and stop them from harassing customers like this. thanking you. - kaushik dey

Hi Kaushik,

We hope that we were able to assist you with your concern to your satisfaction. For further assistance, please email us at rcom.care@relianceada.com

Regards,

RCOMcare