I bought a Sony Ericcson xPeria X10 mini from Home Shop 18 online and they made a commitment on the site that the product will be delivered in 3 working days. But after the payment was made, when I called up the customer care service, they are telling that it will take atleast 10 working days to deliver the item.
So, I just want to launch a complaint regarding the wrong commitment they have made. These are the transaction details for your referral.

Order Date Jan 28, 2011
Order Time 11:33 PM

Payment Details
Payment Mode 3 EMIs of HDFC Bank at no extra cost (FT No:- 102818909588)
Total Order Amount (Rs.) 11890.00
Total Payable (Rs.) 11890.00
Net Payable (Rs.) 11890.00

Sub Order -1 (Detail)
Sub Order Number 32407867
Order Number 902195133
Merchant Name and Number Spice Retail Limited(643)
Item Number/Product Number 145069
Item SKU No 9Dec0-Mob340
Item Title Sony Ericsson X10 Mini