Originally Posted by shanker.a6

Sir,
It has been a horrible time since i bought the currently using idea sim which has less coverage in my area...Now i had recharged through internet couple of weeks earlier...everything completed successfully ie,my bank account has been decreased with the recharge amount but the mobile has not been credited with the recharged amount..Aftr the transaction i was intimated by a message which says that sorry for the inconvenience and the bank account will be credited within eight days...Now its the tenth day that is going on no money has been credited to my account yet.."What an idea sirji"..Its really disgusting from the time i bought idea sim...My mobile no is 9961943010...Hope you would go through my complaint and would take appropriate actions so that i could get back my worthless money


Payment Details

Mobile Number

9961943010

Payment Status

Success

Reference Number

MSBI1019308526

Payment Date

21-01-2011 15:20:02

Amount

100.0

Comments

Your online recharge was not successful. Your Payment reversal would be done. Please contact customer care for any queries. Your transaction id is 6771475.

eBay Coupon Code (Valid till : 07-FEB-11)

DO8CTMUEQX

Redeem your eBay voucher now.
'Your payment is successful but your recharge has failed due to technical reasons. The amount paid by you for this transaction would be returned to the account from which you have made the payment in eight working days. We sincerely regret the inconvenience caused.In case you face any issues, please contact customer care. Your transaction id is 6771475and reference number is MSBI1019308526'.

Thanks
GodBless
Shanker

Dear Sir,

We tried to establish contact with you, but unable to reach you. We request you to kindly revert to us with your copy of the bank statement for the period from the recharge date to till date so that we can check and assist you further. Further, regarding the coverage issue, we request you to revert to us with the below mentioned details so that we can initiate further action regarding the same.
Exact location
Complete address
Number of signal bars getting
Duration of the problem
Handset model:
Alternate contact number:

Regards,
Ideacellular