Dated: 26/12/2011

To,
The Managing Director/Nodal Officer/Manager,
Whirlpool India Ltd,
Whirlpool House
Plot No. 40, Sector 44,
Gurgaon – 122002
Haryana
Tel.: PH - 91-124-4591300

SUB: NOTICE BEFORE FILING CONSUMER COMPLAINT

Dear Sir,

1) I purchased washing machine h650 from Arihant sales Tilak Road pune dated 11 oct 2010 inv no 997.
2) After 6 or 7 days I found many problems in this.
The quality of wash is very bad, leaves lint on clothes and detergent patches on the clothes. I have complained many times.
3) Person & technicians come many times & see the problem & only give assurance to do & nothing happen till date, at least 7 complaints I lodged. Even they washed clothes themselves and found that the problem is there but done nothing.

4) During the last visit of technician, he said that there is need of changing any part of machine and we will do this within a week but after 20 days there is no action from their side.

5) I am very fed up with this and I am in mental tension Everytime when I wash the clothes it creates great tension to me after watching the conditions of clothes. So take your machine back & refund my money paid.
6) I will wait 10 days more or I will file case in consumer court.

7) The consumer complaint will be at his cost and expenses, and I will seek compensation for the mental agony caused due to his deficiency in services.



Yours truly,

Rakesh Lalit
201 –H Kumar Sansar
Kondwa, Pune – 48
9552668552

rakesh.lalit@gmail.com