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Reliance prepaid cdma mobile - talktime not given on net recharge

This is a discussion on Reliance prepaid cdma mobile - talktime not given on net recharge within the Product And Services forums, part of the Miscellaneous category; For my Mobile no. 9323944738 , I recharged my prepaid account through my ICICI Bank account directly for Rs.121/- on ...

  1. 01-26-2011, 12:01 PM #1
    dhamankar
    dhamankar is offline Junior Member
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    Default Reliance prepaid cdma mobile - talktime not given on net recharge

    For my Mobile no. 9323944738 , I recharged my prepaid account through my ICICI Bank account directly for Rs.121/- on 2.12.2010 , after getting SMS from Reliance Com saying ' Rs.121/- talktime + Rs.121/- local minutes valid for 7 days' will be given on e-recharge'. Unfortunately Talktime given is only Rs.0.01 i.e. 1 paisa. Several e-mails were sent to company registering my complaint. On 28.12.2010 Mr. Mitesh from Reliance Com's Legal Department contacted me . After hering the case confirmed that I should get Rs.121/- talktime which will be added shortly. However, till date this is not added.
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  2. 01-27-2011, 10:49 AM #2
    RCOMcare
    RCOMcare is offline Senior Member
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    Quote Originally Posted by dhamankar View Post
    For my Mobile no. 9323944738 , I recharged my prepaid account through my ICICI Bank account directly for Rs.121/- on 2.12.2010 , after getting SMS from Reliance Com saying ' Rs.121/- talktime + Rs.121/- local minutes valid for 7 days' will be given on e-recharge'. Unfortunately Talktime given is only Rs.0.01 i.e. 1 paisa. Several e-mails were sent to company registering my complaint. On 28.12.2010 Mr. Mitesh from Reliance Com's Legal Department contacted me . After hering the case confirmed that I should get Rs.121/- talktime which will be added shortly. However, till date this is not added.
    Hi Dhamankar,

    We are extremely sorry for the inconvenience caused to you. This is to inform you that your problem is escalated and our team is working on the resolution. We will get back to you shortly. For further assistance email us at rcom.care@relianceada.com.

    Regards,

    RCOMcare
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