Originally Posted by technext

Today is the second time in last 4 days that my mobile operator charged me for the service which i even don't know that are activated on my mobile.They try to justify themselves and treated very badly on phone when i wanted to submit my complaint on customer service center.i am very much mentally harassed by them.Today i received a call from their representative to activate the Pack (Hungama) but i refused to get it but in evening i found that my balance got deducted.when i inquired from the their representative then they said the balance is deducted for the pack which i previously refused to get activated on my phone.This hurts me a lot and i want a take strict action against them.My mobile operator is Reliance CDMA and no is 9311802613..

Hi,

We are extremely sorry for the inconvenience caused to you. This is to inform you that your problem is escalated and our team is working on the resolution. We will get back to you shortly. For further assistance email us at rcom.care@relianceada.com.

Regards,

RCOMcare

Originally Posted by technext

Today is the second time in last 4 days that my mobile operator charged me for the service which i even don't know that are activated on my mobile.They try to justify themselves and treated very badly on phone when i wanted to submit my complaint on customer service center.i am very much mentally harassed by them.Today i received a call from their representative to activate the Pack (Hungama) but i refused to get it but in evening i found that my balance got deducted.when i inquired from the their representative then they said the balance is deducted for the pack which i previously refused to get activated on my phone.This hurts me a lot and i want a take strict action against them.My mobile operator is Reliance CDMA and no is 9311802613..

Hi,

We tried to contact you on the number mentioned by you, but were not able to speak with you as there was no response from your end. Please write to us at rcom.care@relianceada.com for the assistance required.

Regards,

RCOMcare