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Complaint against Reliance

This is a discussion on Complaint against Reliance within the Product And Services forums, part of the Miscellaneous category; Dear Sir/Madam, I, Amit Kumar, resident at Najafgarh, New Delhi. I have a complaint against the Reliance GSM, my number ...

  1. #1
    amittanish is offline Junior Member
    Join Date
    Jan 2011
    Posts
    3

    Default Complaint against Reliance

    Dear Sir/Madam,

    I, Amit Kumar, resident at Najafgarh, New Delhi. I have a complaint against the Reliance GSM, my number is 9555476234 and I had recharged my mobile 24 February 2011 of Rs. 30/-. In the morning of 25th February 2011 (next day) I saw my amount has deducted by Reliance. This is not only first time. So many times I faced this type of problem and I have done complaint in customer care of Reliance but always they said that you have activated this-this service. While I don't activate any service. I request that please return my amount but they don't.

    So Please reply as soon as possible that what should I do. And I want to lodge complaint against the Reliance.

    Thanks & Regards,
    Amit
    9555476234, 9810744538

  2. #2
    RCOMcare is offline Senior Member
    Join Date
    Jun 2010
    Posts
    5,567

    Default

    Quote Originally Posted by amittanish View Post
    Dear Sir/Madam,

    I, Amit Kumar, resident at Najafgarh, New Delhi. I have a complaint against the Reliance GSM, my number is 9555476234 and I had recharged my mobile 24 February 2011 of Rs. 30/-. In the morning of 25th February 2011 (next day) I saw my amount has deducted by Reliance. This is not only first time. So many times I faced this type of problem and I have done complaint in customer care of Reliance but always they said that you have activated this-this service. While I don't activate any service. I request that please return my amount but they don't.

    So Please reply as soon as possible that what should I do. And I want to lodge complaint against the Reliance.

    Thanks & Regards,
    Amit
    9555476234, 9810744538
    Hi Amit,

    We are extremely sorry for the inconvenience caused to you. This is to inform you that your problem is escalated and our team is working on the resolution. We will get back to you shortly. For further assistance email us at rcom.care@relianceada.com.

    Regards,

    RCOMcare

  3. #3
    RCOMcare is offline Senior Member
    Join Date
    Jun 2010
    Posts
    5,567

    Default

    Quote Originally Posted by amittanish View Post
    Dear Sir/Madam,

    I, Amit Kumar, resident at Najafgarh, New Delhi. I have a complaint against the Reliance GSM, my number is 9555476234 and I had recharged my mobile 24 February 2011 of Rs. 30/-. In the morning of 25th February 2011 (next day) I saw my amount has deducted by Reliance. This is not only first time. So many times I faced this type of problem and I have done complaint in customer care of Reliance but always they said that you have activated this-this service. While I don't activate any service. I request that please return my amount but they don't.

    So Please reply as soon as possible that what should I do. And I want to lodge complaint against the Reliance.

    Thanks & Regards,
    Amit
    9555476234, 9810744538
    Hi Amit,

    We hope that we were able to assist you with your concern to your satisfaction. For further assistance, please email us at rcom.care@relianceada.com.


    Regards,

    RCOMcare

  4. #4
    lkssharma Guest

    Angry Caller Tune Problem

    Sir/Madam,

    I am fed up with my Reliance GSM number , +918957935169 ,
    This is now for the 6th time , they have deducted my Rs.10 balance.Every time I call their Customer Care and ask them to unsubscribe my caller tune . They assure me , but repeatedly they deduct the amount.

    When 1st time , this happened they remitted my balance , but since then , they deduct the balance saying , I have downloaded the tune using RWorld and can't remit the balance .

    Please , Help me.

  5. #5
    Unregistered Guest

    Default complaint

    Hi sir/madam


    someone is doing very bad job..........he is taken "9798682119" no. from reliance customer care because he is working in "reliance customer care in Jharkhand"........the name of dt person is Lucky singh n d no is 8927633559................he is continously calling to my friend Manisha Kashyap..living in Jharkhand.............I have done complaint in customer care of Reliance in jharkhand (9835198351) but always they said it would be not happnd again but still he is calling her again n again............nd i m not satisfied...........Please take a strict action against that person (Lucky Singh "8927633559" working in Reliance customer care in jharkhand).............


    So Please reply as soon as possible that what should I do. And I want to lodge complaint against the jharkhand Reliance customer care because it would be not good for Reliance customer's

    Thanks n Regards
    Ketan Sharma
    9891113844

  6. #6
    RCOMcare is offline Senior Member
    Join Date
    Jun 2010
    Posts
    5,567

    Default

    "Hi Ketan,

    We apologize for the inconvenience caused to you. Your problem has been escalated and a quick resolution team is working on this. We shall come back to you shortly.

    Regards,

    RCOMcare"

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