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Tata indicom prepaid service is not good and no responce from customer care

This is a discussion on Tata indicom prepaid service is not good and no responce from customer care within the Product And Services forums, part of the Miscellaneous category; HI, This is vijay residing at malad link road. I am using tata indicom prepaid. I have recharged with 599/- ...

  1. #1
    vij9218 is offline Junior Member
    Join Date
    Jan 2011
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    1

    Default Tata indicom prepaid service is not good and no responce from customer care

    HI,

    This is vijay residing at malad link road. I am using tata indicom prepaid. I have recharged with 599/- plan at December 17th 2010. Acording to that plan tata to tata unlimited (std+local) and i will get talk time 30 minutes every day for 30 days. But the plan was transferred to other offer after 26 days with out any intimations. Lot of times i have called to customer care and given lot of complaints. But no one is solved my problem and after that i have spent Rs:60/- for my calls. One more thing now i am not able to call to customer care also. It is not connecting from mobile. I think they can put my mobile number like that.so please give me some assistance and how can i get my offer back.

  2. #2
    Join Date
    Oct 2010
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    1,250

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    Quote Originally Posted by vij9218 View Post
    HI,

    This is vijay residing at malad link road. I am using tata indicom prepaid. I have recharged with 599/- plan at December 17th 2010. Acording to that plan tata to tata unlimited (std+local) and i will get talk time 30 minutes every day for 30 days. But the plan was transferred to other offer after 26 days with out any intimations. Lot of times i have called to customer care and given lot of complaints. But no one is solved my problem and after that i have spent Rs:60/- for my calls. One more thing now i am not able to call to customer care also. It is not connecting from mobile. I think they can put my mobile number like that.so please give me some assistance and how can i get my offer back.
    Dear Customer

    Greetings from Tata Indicom!

    We sincerely apologize for the inconvenience caused to you.

    We request you to kindly provide us your Tata Indicom connection details, your e-mail id, or your alternate number, which will assist us in doing the needful.

    We assure you that we are committed to resolving the issue to your satisfaction.

    Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

    Thanks and Regards
    Customer Care
    Tata Indicom.

  3. #3
    Unregistered Guest

    Default thers no incoming and outgoing calls

    hello sir,this is sathish from hyderabad..i had a major problem with the mine mobilee..can u plzz check the details and inform me the issuessss...mine contact no..9700008700.can u pls solve as soon as possible...iam eagerly waiting for ur response..One more thing now i am not able to call to customer care also. It is not connecting from mobile. I think they can put my mobile number like that.so please give me some assistance.

  4. #4
    Join Date
    Oct 2010
    Posts
    1,250

    Default

    Quote Originally Posted by Unregistered View Post
    hello sir,this is sathish from hyderabad..i had a major problem with the mine mobilee..can u plzz check the details and inform me the issuessss...mine contact no..9700008700.can u pls solve as soon as possible...iam eagerly waiting for ur response..One more thing now i am not able to call to customer care also. It is not connecting from mobile. I think they can put my mobile number like that.so please give me some assistance.

    Dear Mr. Satish,

    Greetings from Tata Docomo!

    We sincerely apologize for the inconvenience caused to you.

    We would like to inform that, your number was disconnected on 26-oct-11 due to zero usage.

    Based on availability of same number, you can re-activate your connection by visiting your nearest Tata Indicom Outlet and resubmit the Address proof and Identity proof documents.

    Should you require any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232 .

    Thanks and Regards,
    Customer Care,
    Tata Docomo.

  5. #5
    saleem ahmad Guest

    Default Network proble in tata indicom

    Dear sir/madam


    this is to inform you taht I am working Jamia universit as technical officer and i hav been using your tataindicom fo last 5 years but now i am in turbeld last one month the network of tata indicom is not god. kindly lookafter this problem and do needful.


    thanking you


    saleem ahamd

    9211954668

  6. #6
    Tata DOCOMO is offline Senior Member
    Join Date
    Apr 2010
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    7,608

    Default

    Dear Mr.Ahamd,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO.

  7. #7
    Tata DOCOMO is offline Senior Member
    Join Date
    Apr 2010
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    7,608

    Default

    Dear Mr.Ahamd,

    We Spoke to You on Your given number and informed that the complaint bearing number PNR2012194091 is registered with the resolution soon.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO.

  8. #8
    Unregistered Guest

    Default Disconnect of Hello Tune

    I want to Disconnect my Hello Tune
    so Pls do it


    Nilesh Kale

  9. #9
    Tata DOCOMO is offline Senior Member
    Join Date
    Apr 2010
    Posts
    7,608

    Default

    Dear Mr. Kale,

    Please visit any of our nearest Tata DOCOMO outlet or call our customer service number 121 in this regard.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO

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