Membership sold based on false information
We received a call from Highland Holiday Homes Pvt. Ltd. stating that we had won a gift voucher and would have to attend their company presentation to avail it. On visiting them, they presented their membership scheme for a holiday timeshare system with lot of other benefits. We found the membership scheme quite beneficial based on their infomation and opted for a 5 years, 7days per year membership, costing Rs. 35, 000/- ( Rs. Thirty Five Thousand Only). We later came to know that all the information provided was false and the company had cheated us into buying the membershup. The following false information was given in the presentation.

1) We had purchased the membership on a 12 months EMI plan, using HDFC Gold credit card. The sales person claimed that the company has a tie-up with HDFC and the payment would be converted EMIs, and the interest, service charges and service tax would be borne by Highland Holiday Homes. On enquiring with HDFC, we were informed that there is no such scheme available and they have no tie up with Highland Holiday Homes.

2) The sales managers present on the day of the booking, Mr. Siddharth Savvi and Mr. Zayed Shaikh, told us that we would have to pay a utility charge ranging for $99 to $149 + Rs. 2000/- for a week’s stay in any international resort owned by daelive.com. Further they said that the stay could be split across multiple locations and resorts at the same charge. They worked out an itinerary with the above costing for us, to give us an estimate for the Malaysia tour that we were planning. We were informed this week by Ms. Seema, at the Shah Hira Office, that such a split is not possible. If we knew this earlier, we would not have purchased the membership.

3) We were promised the following discounts on travel arrangement, throughout the term of the membership:
a. 20% discount on rail/air bookings
b. 50% on car bookings for sightseeing
c. 20% discount on all meals at the resort booked by HHH at any location
We were shocked to learn later that all these discounts are not part of the membership, and this was just a story cooked up by the sales person, so as to sell the product.

4) The available international resorts shown during the presentation were from the daelive and RCI brochures. On checking the daelive.com site, we found that many of the resorts shown in the booklet were not present on the site, and the company does not have a tie-up with RCI.

We have submited a written compaint and cancellation request to the Pune Branch Office on 30th May 2009. A copy has also been emailed to the Head office located at:

Cisons complex
150, Monteith Road
5th Floor,
Egmore,
Chennai-600 008
India
Tel: (91)-44-28588550
Fax: (91)-44-28554812

We are worried that I will not be refunded the booking amount, and the company will cheat others of their hard earned money. We came across 20-25 more complaints online regarding this company where others too were cheated.

Hi Tabrez,

There are many people sailing in the same boat including myself.

Plz. call me or give me your phone number, I would like to contact you.

Regards,
Setu Shah
9372802290

I am not agree with you people who log complaint against highland holiday home pvt. ltd., because the company already printed the all riles and regulations even their tie-up clubs... than how you people said that they cheated you. first you read the agreement copy before you buy it, that is smartness, you dont mistake the company.

Hi,

After a lot of problems and sending notice, my lawyer got successful in getting most of the money from them. With that refund, now I have returned the membership to HHH.

Regards,
Setu Shah
M:9372802290

Originally Posted by Unregistered

I am not agree with you people who log complaint against highland holiday home pvt. ltd., because the company already printed the all riles and regulations even their tie-up clubs... than how you people said that they cheated you. first you read the agreement copy before you buy it, that is smartness, you dont mistake the company.

Right... everything is printed and remember my dear friend that it is only on paper. Were you informed at the time of buying the membership that the GOA and Lonavala fascility is under construction. So that means you are left with 3 to 4 options only. out of which one of the Mahabalipuram fascility is only for the corporate members. you are not entitled you use it. Try booking hotels independently and you will realize that you would have had marvelous vacation with all that membership money in hand instead of with them.

Right... everything is printed and remember my dear friend that it is only on paper. Were you informed at the time of buying the membership that the GOA and Lonavala fascility is under construction. So that means you are left with 3 to 4 options only. out of which one of the Mahabalipuram fascility is only for the corporate members. you are not entitled you use it. Try booking hotels independently and you will realize that you would have had marvelous vacation with all that membership money in hand instead of with them.

Let us all get together to sue this company. only then we will get our many back with interests.

Call : 9762827020

We were at Goa. One Person Name Sagot has given us voucher for promotional offers, in that we got an Holiday Package. Then he told us we need to visit the Highland Holiday Office to attend a company presentation to avail it, we were glad and went their office. They presented their membership scheme for a holiday timeshare system with lot of other benefits. We found the membership scheme quite beneficial based on their information and opted for a 5 years, 8days per year membership, costing Rs. 50, 000/- ( Rs. Five Thousand Only). We later came to know that all the information provided was false and the company had cheated us into buying the membership.

The following false information was given in the presentation.

1) We had purchased the membership on a 12 months EMI plan, using HDFC credit card(35,000/-) and Citibank (15,000/-). The sales person claimed that the company has a tie-up with HDFC and Citibank, the payment would be converted EMIs, and the interest, service charges and service tax would be borne by Highland Holiday Homes. On inquiring with HDFC and Citibank, we were informed that there is no such scheme available and they have no tie up with Highland Holiday Homes.

2) I have been also informed in presentation by Mr. Zayed Shaikh (Manger, Goa) that, if I am not satisfied with the offer in feature, within time span of 12 months I can cancel my membership.
-- But that was all fake, today I called them (Lisa - 02226434627) saying, I am not happy with your services about the EMI, I want to cancel my membership, then she clearly said please read out your document there is written that you cannot cancel the membership, I was shock to hear that, I requested them, they said you can sell your membership to some there, but I said not I cant who will buy from me.

Then She was very arrogant and said do whatever you want do, will not cancel your policy, regrading EMI will refund you interest rate, but I said whats guarantee and every month I have to ask for refund and if not paid i am not sure of this, after hearing all the lie from them.

3) For document part they said one more lie that, what we say will be completed documented, but I am sure what they say is not documented (we trusted them that was big mistake, I am very upset companies in India doing such fraud).

They took sign on paper involving us in lite chat, generally we trust them and also they create such an atmosphere that hardly who not visited them refuse the membership. Kind of Hypnotism.
4) If they give any assurances in feature will not believe on them, I know they do that.

Team, I need my 50,000/- back please help me, me and my wife are very much in tension. I am not the only one whose suffering, many of them are suffering from this.

Mayur Sharma,
Pune
09823877255

Membership sold based on false information by Highland Holiday Homes Pvt. Ltd

We were at Goa. One Person Name Sagot has given us voucher for promotional offers, in that we got an Holiday Package. Then he told us we need to visit the Highland Holiday Office to attend a company presentation to avail it, we were glad and went their office. They presented their membership scheme for a holiday timeshare system with lot of other benefits. We found the membership scheme quite beneficial based on their information and opted for a 5 years, 8days per year membership, costing Rs. 50, 000/- ( Rs. Five Thousand Only). We later came to know that all the information provided was false and the company had cheated us into buying the membership.

The following false information was given in the presentation.

1) We had purchased the membership on a 12 months EMI plan, using HDFC credit card(35,000/-) and Citibank (15,000/-). The sales person claimed that the company has a tie-up with HDFC and Citibank, the payment would be converted EMIs, and the interest, service charges and service tax would be borne by Highland Holiday Homes. On inquiring with HDFC and Citibank, we were informed that there is no such scheme available and they have no tie up with Highland Holiday Homes.


2) I have been also informed in presentation by Mr. Zayed Shaikh (Manger, Goa) that, if I am not satisfied with the offer in feature, within time span of 12 months I can cancel my membership.
-- But that was all fake, today I called them (Lisa - 02226434627) saying, I am not happy with your services about the EMI, I want to cancel my membership, then she clearly said please read out your document there is written that you cannot cancel the membership, I was shock to hear that, I requested them, they said you can sell your membership to some there, but I said not I cant who will buy from me.
Then She was very arrogant and said do whatever you want do, will not cancel your policy, regrading EMI will refund you interest rate, but I said what’s guarantee and every month I have to ask for refund and if not paid i am not sure of this, after hearing all the lie from them.

3) For document part they said one more lie that, what we say will be completed documented, but I am sure what they say is not documented (we trusted them that was big mistake, I am very upset companies in India doing such fraud).
They took sign on paper involving us in lite chat, generally we trust them and also they create such an atmosphere that hardly who not visited them refuse the membership. Kind of Hypnotism.

4) If they give any assurances in feature will not believe on them, I know they do that.

Team, I need my 50,000/- back please help me, me and my wife are very much in tension. I am not the only one whose suffering, many of them are suffering from this.
I am not sure but, as per Consumer curt also it’s written that we do not use their services and utility we have right to cancel the policy.

Please help me.


Lets come together and fight against them.

--
Regards,

Mayur Sharma,
Pune
mayur22sharma@gmail.com
09823877255

I am also one of you who got cheated by HHH Pune. Please let me know if you plan for any further action.

From,
Vijaykumar Nanalal Shah,
BLK-8, Daftary Blocks, 2nd Floor,
Mahatama Gandhi Road,
Ghatkopar (West),
Mumbai 400 086.
Mobile: 09320092777 & 09892400093.

Membership No. HC-03-2678.

At the time of offering membership i was told that if member wish they can sell their UN-utilized days through
Highland Holidays Homes Pvt. Ltd., now management is saying that i have to find my own buyers.

Secondly i was told that organization having their own resorts at five places and few more under construction,
their own resorts no need to pay anything and wherever having Affiliation member has to pay Rs. 1000/- entry fee per room per trip, now asking Rs.1700/- per room per day for their own resort at Mahableshwar, at Maharashtra.

I personally feels that I have been CHEATED by HIGHLAND HOLIDAY HOMES PVT. LTD., and hence i must get full refund with interest.

I would lodge Complaint against HIGHLAND HOLIDAYS HOMES PVt. LTD.

Thanks and best regards
Vijaykumar Nanalal Shah.

Hi guys,

I was also sailing on the same boat. I know regarding these bustards. I don't even stand these people next to me. But when I gone to Goa in the month end November 2011 they catched me saying all the hell stuff and then I attended the damp presentation on the last day when I was leaving Goa that also because I have to vacant the Hotel at 15:00 and my train was at 18:00 from Thivim. They told almost all the stuff what was been told to you (which will not come true) and swaped my CC for Rs. 40,000/-. On the same day my 6th Sense strocked me that I have done something wrong. And then I started finding. I then talked with Mr. Setu Shah and consulted. And ultimately I contacted one political party and starting calling through them. And now I have got my all Rs. 40000/- back. You have to be very strong in these matters. If they think what you are going to do, they will sit on your head. Find any strong political party which is ruling in your area and start working.

Regards

Ashish

Originally Posted by Vijaykumar Nanalal Shah

From,
Vijaykumar Nanalal Shah,
BLK-8, Daftary Blocks, 2nd Floor,
Mahatama Gandhi Road,
Ghatkopar (West),
Mumbai 400 086.
Mobile: 09320092777 & 09892400093.

Membership No. HC-03-2678.

At the time of offering membership i was told that if member wish they can sell their UN-utilized days through
Highland Holidays Homes Pvt. Ltd., now management is saying that i have to find my own buyers.

Secondly i was told that organization having their own resorts at five places and few more under construction,
their own resorts no need to pay anything and wherever having Affiliation member has to pay Rs. 1000/- entry fee per room per trip, now asking Rs.1700/- per room per day for their own resort at Mahableshwar, at Maharashtra.

I personally feels that I have been CHEATED by HIGHLAND HOLIDAY HOMES PVT. LTD., and hence i must get full refund with interest.

I would lodge Complaint against HIGHLAND HOLIDAYS HOMES PVt. LTD.

Thanks and best regards
Vijaykumar Nanalal Shah.

My recent experience with Highland Holidays Homes Pvt. Ltd..... I booked a hotel room for 3 days through HHH as a member and got a deal for Dona Alcina Resort in Candolim, GOA for 1140/ night for 3 days. I was very happy with the offer until i went online and did a random search for availibility and charges in the same hotel through travelguru and got the rooms for 1140/night. This company is fooling all the members by giving them such offers which are openly available for non-members as well. I want to know my benefits as a member of HHH or return my money.