Ref: MMX 190-111-9857

I had called many times even spoke to Mr. Sudendra (Store Supervisor) who has taken my number and promised to solve the case soon. When ever i called the toll free number, they had asked to wait for 2-3 days.
On 28 th Jan 2011, i was told that Case is closed and Mobile is ready at Bangalore
when i visited Bangalore service center on 29 th Jan 2011, staff told , mobile arrived from Delhi with out repair and sent back gain. Asked me to wait another 15 days.

I called toll free number and on 4 Feb 2011 case reopen

Today 07-Feb-2011 i called again, the status of the case is still unknown

The Mobile had submitted to Service Center on Dec 18 th 2010.
Kindly Take necessary Action

Regards
Ajith.V
099-723-753-93

dear sir,
im loosing my x600 battery,but where is available in this world.pls help me

dear sir.
we have x600 battery is available at jalahalli micromax service center, our address, TELELOGIC COMMUNICATIONS #7,S.L.N BUILDING 1ST FLOOR OPP UNIVERCELL MOBILE JALAHALLI CIRCLE, T-DASARAHALLI BENGALURU-560057 PH:080-28377833
TIME: 10.00AM TO 6.30PM

Originally Posted by mnmurthy

dear sir,
im loosing my x600 battery,but where is available in this world.pls help me

plz contact 080-28377833 micromax service center jalahalli circle.

Hi,

I purchased a Micromax bling approx. Rs7000 in Sept 2010. Phone had a manufacturing defect and I got it replaced the next day of purchase. New replaced handset kept giving me the same problem of menu key and sound clarity as the previous one I received at time of purchase. I finally asked replacement handset (different Model) and its been a month following with the Service centre. The after sales service is very lethargic and a lot of delay is there. I have not been using the handset since Jan 10. Please look into this ASAP!! Details are:
Customer Job Card:1445578
They did not mention the day along with the month on Service receipt.
No one answers the landline number of service center:080-2244377\22440777. I have called these numbers a 100 times with 0% success. Not even a single time was it picked.
The service center Executive Mr Jay does not receive the phone either:8792167303.
Mr Tanveer - another exective is in a meeting all the time and assures a callback which never comes through. He is still waiting areply of email from his H.O since the last 25 days to remediate my problem.

I really need a clarification and end to all these issues ASAP.

Thanks ,
Gaurav 0-9342509771

In this case legal direction are required by appropriate authorities to solve your this problem along with compensation for your unnecessary harassment.

In case if anyone here need any legal help you can contact us (via below email) by writing your problem on

advocate2help@gmail.com

we are ready to help you..

Hi Sir i am using Micromax q5fb it was purchased on june 2010 and in the month of Jan 2011 i had a problem where i was not able to put the charger so i gave the mobile to Jaynagar service centre it is a worst centre still i have a warranty then to they have charged me Rs.350-/- and it was improper and they gave my moblie after 15 days for just the charger connector it is a worst service centre ..

Plz take the action against them and tell them that how to treat the cust...

Hi,

I have c114 mobile from micromax and the handsfree needs to be replaced, since more then 1.5 months i am following up with them, but they always give one reply "We have not received Stock for that". Really its pain... and when i asked them to give back my old handsfree - they have misplaced it. I really don't know what to do? How to deal with them?
If you have any superios contact no. or anything please let me know.

But for sure will never ever let anyone buy micromax handsets.

Regards,
Harshit Vasa

Job Card No 487748 not repaired from more than 15 days.

I had been to "TELELOGIC COMMUNICATIONS #7,S.L.N BUILDING 1ST
FLOOR OPP UNIVERCELL MOBILE JALAHALLI CIRCLE, T-DASARAHALLI BENGALURU-560057
PH:080-28377833 " on 23rd Dec for scrolling/track ball problem with the
Q5fb, they said they do not have stock once they receive they will contact
me. After one week i called them they are saying it will take ten more days.
Finally i called to customer care & explained about this they said i need to
submit my handset & get the Job card number. Finally i had submitted my
handset on 31st Dec & taken the job card.

If we consider 31st then also its 10 days. its waste service provider. Guys at "TELELOGIC COMMUNICATIONS #7,S.L.N BUILDING 1ST FLOOR OPP UNIVERCELL MOBILE JALAHALLI CIRCLE, T-DASARAHALLI BENGALURU-560057
PH:080-28377833 " are not at all matured & do not know how to talk with the customer. They will not provide the service at on TIME. Take quick action on them

Hey if you are ready can we go to news channel & complaint this ?