I am getting very bad experience with Tikona. I repent the day when I took decision to go for Tikona.

Whole story is as follow:
I took the connection on 3 Oct 2010. I took quarterly plan FUL599 for 2260 rupees. It went good for 7 Days then line got dropped. I was not able to log in also. I made several complaints to Tikona customer care. They said engineer is coming but no engineer appeared. Complaint ticket was automatically getting resolved. For 2 months I was doing the same. I hardly used it for 4 to 5 hours.

Then I requested for closing down the connection on 3rd Jan 2011. They closed it on 6th Jan 2011 and gave me final Settlement receipt.

Now Tikona billing department is continuously calling me for bill for 1300 rupees. I told them I already paid for 3 months and closed the connection within 3 months. I used it for hardly 4 to 5 hours and these people are now asking me to pay the bill forcefully. I was mentally tortured by all this. Collections guys are coming to my home to collect the bill.

Instead Tikona should refund me the money I paid for 3 months.

Whether should I go?

Rohan Pednekar
pednekarrs@gmail.com