DEAR SIR,we had booked the ticket of HAPA TO JAMMU TAWI OF DATED 22 DEC 2010
E-TICKET TRAIN WAS LATE MORE THAN 11 HRS WE PUT OUR TDR FILE ON 23.12.2010 BECAUSE AFTER TRAIN DEPARTURE ONLY WE CAN FILE TDR WE MADE
UP ON 23.12.2010 PNR NO IS 8147787701 AND 8534900496 OF TRAIN NO 2475
BUT REFUNDED DEPOSITED MY ACCOUNT JUST HALF OF THAT WHY I WANT TO ASK
THIS IF TRAIN IS LATE MORE THAN 3 HRS WE SHOULD GET FULL
RETRURN.PLEAS LET US KNOW WHY THIS IS HAPPENING EVEN WE GO TO THE
RESERVATION WINDOW ALSO THEY SAID E TICKET ONLY CANCELLED BY ONLINE
ONLY NOW YOU TELL ME IS IT OUR MISTAK IT IS RAILWAY MISTAK.STILL WE ARE AWAITED THAT FOR THIS MAIL REPLAY EVEN I HAD SEND 4 TIMES MAIL.