This is a discussion on I want my money back:-tikona broadband services within the Product And Services forums, part of the Miscellaneous category; I had a new connection of tikona broadband on 21 Oct 2010. Due to Poor services and unsatisfactory coustmer complaint ...
Junior Member
I want my money back:-tikona broadband services I had a new connection of tikona broadband on 21 Oct 2010. Due to Poor services and unsatisfactory coustmer complaint handling, i had refused my connection on 28 oct 2010. services My Tikonal ID is 1102672785. Even though i have called to customer care so many times but no one engineer visited in my home to check this problem connection speed.
During the subscription of my new connection i had paid the rental for 3 months in advanced which they are refusing pay me back so i want my full money back.
Connection information-
Varun Gupta
9650892824
C-ID-1102672785
Junior Member
I am usingTikona connection from past 10 months and now I realised that they are fooling me. From past 2 months I am getting a download speed of 230 kbps where as I am paying for 750kbps. I called them many times but they are useless. They tell you same story every time you call them.
I just want to raise a complaint against them and I dont mind booking a fraud case against this company. I dont mind spending money on this case. I want to teach them a lesson.
Junior Member
Hi all
let every one be advised that TIKONA wireless is a pain in the neck affair. My story is a bit different and i advice all the troubled people to follow what i did. First of all contact the nodal officer of your state , send him a few mails and keep proof of them(get the mail ID from the help line). This might make things move in the right direction (dont bet on it). If they fail to solve your problem then send a legal notice to the head office and the local office with RPAD. If they still fail to respond ,then file a case in the consumer forum , which is what i did in mysore and I am very proud to say that in a matter of 8 months my case was settled and the court has ordered TIKONA to pay back my money with interest. Not only that the consumer court has ordered for damages as well (penalty). Now I am very happy that in a small way I have taught TIKONA a lesson. I hope many will do the same in our own interest to stop being taken for a ride. If required I can provide help/advice in my small way if required by anybody. Mail me at javeedcare@hotmail.com if you require a order copy. Time to give them right back.
javeed
Senior Member
We are grateful that your service request was brought to our attention and we appreciate your perseverance in settling this matter.In order to assist you better, we request you to provide the following information:
1. User id:-
2. Registered contact number:- Please feel free to contact us on 1-800 209 4276 to provide us any feedback regarding our service. Our Customer Care associate will be glad to assist you
Email Us :-- tikona.services@gmail.com
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