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Vodafone Prepaid Online Recharge Issue

This is a discussion on Vodafone Prepaid Online Recharge Issue within the Product And Services forums, part of the Miscellaneous category; I have recharged my vodafone prepaid card on 10 Jan 2011, at 1017 hrs of Rs 222 and got successful ...

  1. 01-11-2011, 09:16 AM #1
    Sourabh Bansal Guest

    Angry Vodafone Prepaid Online Recharge Issue

    I have recharged my vodafone prepaid card on 10 Jan 2011, at 1017 hrs of Rs 222 and got successful tarnsaction message with transaction refrence number. It was mentioned in the Notes that i will receive recharge confirmation Message in 15 minutes but niether message received nor balance got updated.

    Aftre 3 hours of rechrges i called 111 (Vodafone care) and the CCE replied it will update in 24 hrs and in case not update then i need to check again with 111.

    On 11th Jan,2011 when i am calling to 111 the CCE is saying he cannot do anything as there is some technical problem and i need to wait for 5 days more....

    Also the Online Transaction verification is not working...

    Pls let me know what to do.....
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  2. 01-11-2011, 10:28 AM #2
    vodafoneindia
    vodafoneindia is offline Banned
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    Hello Sourabh,

    We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at Vodafone India - Complaints - Requests - Enquires and we'd be happy to help.

    Regards,
    Vodafone Customer Care.
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  3. 01-11-2011, 02:56 PM #3
    Sourabh Bansal Guest

    Default Vodafone Prepaid Online Recharge Issue - Not able to submit details

    I tried to access given URL to submit the deatils but submit button not working.
    My details are as follows:
    Vodafone No: 8447224155
    Transaction Ref No: MICI1016102017
    Pls check and resolve ASAP.
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  4. 01-11-2011, 03:01 PM #4
    Sourabh Bansal Guest

    Angry Submit Button not working

    Hi,
    I tried using Link given by vodafone Service Manager for Submitting details but Link is not working and hence not able to submit Deatils.
    My details are as follows:
    Contact No(Vodafone) : 8447224155
    Transaction Ref No: MICI1016102017
    Email: sourabh.k.bansal@gmail.com
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  5. 01-20-2011, 11:06 AM #5
    vodafoneindia
    vodafoneindia is offline Banned
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    Dear Sourabh,

    Thanks for writing to us and for your time on the call. Trust we were able to assist you and hope you are pleased with the resolution given. If you need any further assistance please write to us at vodafonecare.del@vodafone.com Sorry for the inconvenience.

    Kind Regards,
    Vodafone Customer Care, Delhi.
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