Originally Posted by shobha.rawke

****** ** *********** HOW RELIANCE IS UN - RELIABLE FOR CUSTOMERS*****
I am one of the senior citizen in Pune city, purchased Relaince-gsm – Prepaid sim card, before 3 months,
My no is 7620805376, whenever I recharge ,my Reliance card ,after that whatever talk time getting, I want to use it , for same I am unable to use from the date of puchace,because automatically my dialer tone is activatived,for 1st time ,2nd time, so far now
After that I have activated DO NOT DISTRUB SERVICE for my prepaid card, in last month, but after that again I have recharged my account, but again my balance has been flushed out by 40 Rs at this time I have not got any company call for activating for dialer tone.
I have called Reliance customer service also but nobody has solved my problem, instantly they have stopped my dialer tone, but I have not got my account balance .I am helpless now due this Reliance auto-dialer tone activation for several time.
Please help me for same.
Shobha Rawke
Vitthalvdi
Pune
7620805376
************************************************** ***********************************

Hi Shobha,

We are extremely sorry for the inconvenience caused to you. This is to inform you that your problem is escalated and our team is working on the resolution. We will get back to you shortly. For further assistance email us at rcom.care@relianceada.com.

Regards,

RCOMcare

Originally Posted by shobha.rawke

****** ** *********** HOW RELIANCE IS UN - RELIABLE FOR CUSTOMERS*****
I am one of the senior citizen in Pune city, purchased Relaince-gsm – Prepaid sim card, before 3 months,
My no is 7620805376, whenever I recharge ,my Reliance card ,after that whatever talk time getting, I want to use it , for same I am unable to use from the date of puchace,because automatically my dialer tone is activatived,for 1st time ,2nd time, so far now
After that I have activated DO NOT DISTRUB SERVICE for my prepaid card, in last month, but after that again I have recharged my account, but again my balance has been flushed out by 40 Rs at this time I have not got any company call for activating for dialer tone.
I have called Reliance customer service also but nobody has solved my problem, instantly they have stopped my dialer tone, but I have not got my account balance .I am helpless now due this Reliance auto-dialer tone activation for several time.
Please help me for same.
Shobha Rawke
Vitthalvdi
Pune
7620805376
************************************************** ***********************************

Hi Shobha,

We hope that we were able to assist you with your concern to your satisfaction. For further assistance, please email us at rcom.care@relianceada.com


Regards,

RCOMcare