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CITI bank wrongly updated credit card status to CIBIL

This is a discussion on CITI bank wrongly updated credit card status to CIBIL within the Product And Services forums, part of the Miscellaneous category; Hi, I was having a CITI bank credit card #5546379265580017, I had made the payment on 14-Aug-2008 on this credit ...

  1. #1
    Sants is offline Junior Member
    Join Date
    Jan 2011
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    Default CITI bank wrongly updated credit card status to CIBIL

    Hi,

    I was having a CITI bank credit card #5546379265580017, I had made the payment on 14-Aug-2008 on this credit card after reversal of late payment charges and extra fees and I was confirmed by the bank that they will update CIBIL positively for this credit card account. The reference number for my communication with CITI is 'Citibank=008-331-274' where it is mentioned that the CIBIL will be updated positively.

    However, I was continue to receive statements from CITI bank till Feb-2009 which was stopped when I again raised the complaint with CITI bank.

    I have CIBIL report with me. In this report the status of the CITI bank credit card account is POST (W/O) SETTLED which was updated to CIBIL in Feb-2009. There was no written off from CITI bank as they had only reversed some charges on my card. The last payment date mentioned in the CIBIL report is also wrong as I made the paymnet in Aug-2008 where as in CIBIL report it is Oct-2006.

    Updating Written Off to CIBIL has impacted my credit history and I am not able to get any loans now. Could you please advice and take neccesary action.

    Thanks,
    Santosh Kumar
    email: santosh.rathore@gmail.com

  2. #2
    Maheshkhumars is offline Junior Member
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    Hi All,

    I have the same problem with HSBC .. I was advice by some one that ..I can cancel the credit card by paying a lesser amount . I contacted the bank and they agreed for a settlement . no one told me about written off or settled (I had no clue about it ) . so I paid the amount and got the no due letter . but after couple of years when I applied for loan .it got rejected saying Bad Credit report .

    When I contacted HSBC to find out whats remaining so that I can pay it off .. I got very poor response from them and more over no body knew whats the outstanding amount . they say its showing as ZERO ..I have no clue how to proceed now

 

 

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