This is regarding activation of 4 vouchers purchased from Deals & You.
I have been trying both numbers since morning but there is no response from the other side. The number is either busy or is left unattended. I am sending mails to customer support but nobody is replying back. Expiry date of coupons is coming closer.

My Voucher details are as follows:

Name: Sumit Kumar
Voucher: Rs 599 for Rs6750 worth of Hair & Beauty Services (Inspirations)
Voucher Nos:
1.) ODXSLJ12AX Order No:47643
2.) XUPCRUZQZD Order No:47644
3.) PXP9A190WY Order No:47645
4.)1IMHZWMUOC Order No:47539
Regards:
Sumit

Its been 4 days since a friend of mine joined and purchased a deal through the referral link i sent to him. And I am yet to receive my referral bonus. And the calls are never answered, despite several attempts, when you call their customer support line.

I have placed an order with you yesterday night Order No. 72868 and its on Cash on delivery. As per your website I need to call up at 0124 4734 777 and confirm you but this number is not in use. Then how will I confirm the billing address.

Please help.

Hello

I purchased coupon for babyoye.com from dealsandyou.com on 14/03/2011. When I applied the coupon on babyoye.com, it rejected the code. I tried to contact dealsandyou over the phone but till date no one answers the call and it gets disconnected after a minute or so. I wrote several mails to them but they didnt even care to reply my mails

I even tried to leave response on their website but even it was rejected

I request you for the help so that I can get the proper justice

Nidhi Khanna
nidhikhanna1980@gmail.com

I had purchased a blackberry mobile from Deals and you with an assurance that the same will be delivered within 21 days and till now almost 55 days have passed and I have not received, initially they didnt pick up my call despite trying a number of times and now whenever they pick up they say it will be delivered in a couple of days. Can some one help me with the way forward

Aman
8106008181

i dr.roshni seth have sent you several emails but none have been answered n neither my call has been answered
i roshni seth had taken a deal from your company that is meher's tress it up salon that
too more than one month back but it got cancelled from your side due to your some reasons.your executive had told me to return my money back but its been such a long time that i have'nt got my money back neither i got your mail or call as to when you people are sending my money back.just 1 day before when i called your company then one of your customer care executive told me to send the copy of the voucher that i have recieved.so i attaching the copy of the voucher with this mail.i hope atleast i will get a reply from your side my deal with meher's tress it up salon is been canceled by you people and you have still no given me my money back neither its added to my coupons.you have also not mailed me or msged me the cancellation details neither your company is answering to my calls and not responding to my complaint.its been month the deal is cancelled and i registered a complaint but its still not been answered. my order no. is 70746

Hi Roshni,
Sometimes it takes some time to sort the issue of order getting cancelled. I am sure DealsandYou.com will refund your money as soon as the issue is resolved.

Hi Aman,

Sorry for the inconvenience caused. Kindly send us your order no, registered e-mail id and contact details at smedia@dealsandyou.com. Our team will look into the matter and will resolve it at the earliest.

Thanks and Regards,
DnY Team

Hi Roshni,

We are from DealsAndYou team. We regret for the inconvenience caused to you. Please send us your registered e-mail id and contact details at smedia@dealsandyou.com. Your issue will be resolved at the earliest.

Thanks and Regards,
DnY Team

Hi,

This is Dilip Jain(contact number : 9920403735).
I have bought couple of deals from DnY, both were for 21 fahrehiet(550 rs each).

email id : dj2005rocks@gmail.com
Order id : 103071, Ref id : 100017042

email id : dilip0907@gmail.com
Order Id : 103097, Ref id:100017068

But when I actually tried to login and print the deal voucher, for the first deal it could login but I could not find that deal in 'My order' section.
For the second deal it says 'invalid email id, this email id is not registered with us.'

That means DnY has charged for both the deals and now I am not able to utilised those deals.

I sent so many emails on 'support@dealsandyou.com', but havent heard anything back from them.
Also tried calling on their customer care number, but it seems it always on busy mode.

There is no way, i can get in touch with them and get my deal.

Seems to be a fraud site and fraud portal. If i dont hear anything from them in next 2 days, I will raise a dispute with bank.
But meanwhile is there a way that we can teach DnY some lesson about poor service?

There are other deal providers in the market like 'sosasta', 'snapdeal'. They have superb customer care and genuion sites. I have purchased lots of deal from them and it working wonders for me.
First time i tried DnY and it in short a pathetic experinence.

Thnks
Dilip Jain
9920403735

Dear Dilip,

At the outset, we sincerely apologize for the inconvenience caused from our side. We've escalated your query and we'd be giving you a callback soon. Please be assured of an urgent resolution from our side.

DnY Support

Hi,

If I get to know about the deals immediately, then I can take further steps( whether to buy few more or not).

But its been almost 3-4 days since I have been trying to get in touch but unfortunate to get thru phone call and mails.

After holding a phone call for almost 30 minutes i coudl get thru the customer care and then finally got status about :
Email id : dilip0906@gmail.com
Order Id : 103097, Ref id:100017068

But still there is issue with
email id : dj2005rocks@gmail.com
Order id : 103071, Ref id : 100017042

Kindly get back immeditely.

Dilip Jain
9920403735

HI,

This is Dilip Jain, I have baught a deal from you with below details :
Email id : dj2005rocks@gmail.com
Order id : 103071, Ref id : 100017042

But currently I can not see that under 'My Orders' Section.

Send lots of mails for the same. But Customer care is least bothered to reply on the same.
They just called ones and said that they are looking into the matter and said they have forwarded the query to concerned department.
But I havent heard anything back since then.

Looks like a fraud case and fraud site/portal.
I may have to go back to bank to either stop payment or file a dispute against this transaction.

Please suggest if there is nay other way to escalate this matter.

Thanks
Dilip Jain
9920403735

my mobail stop massege
this number 9879709006
9978803196