my phone no is 9696846126 and the complain is aboiut the service of this no.9696846126
on 18 dec 2010, reliance gsm send me a message that your service for crbt service has ben renewed and deducted rs. 10 from my account.
after talking to call center they restored the money in my balance, and deactivated the service of crbt, but on 19 DEC 2010 they again deducted rs. 10 and no confirmation message was given. i called so many time to customer care service they picked the phone on 20 DEC 2010 and cut the phone and there after not taking my call .
on 1 Jan 2010 they again deducted rs10 from my account. and not receiving my call.
i had never subscribed to any service and my no is even registered in dnd.
so please help me refund my money and take strong action against reliance gsm for using fraudulence way of extracting money.
help me
regards
manzer imam
lucknow
9696846126

Originally Posted by mmimam

my phone no is 9696846126 and the complain is aboiut the service of this no.9696846126
on 18 dec 2010, reliance gsm send me a message that your service for crbt service has ben renewed and deducted rs. 10 from my account.
after talking to call center they restored the money in my balance, and deactivated the service of crbt, but on 19 DEC 2010 they again deducted rs. 10 and no confirmation message was given. i called so many time to customer care service they picked the phone on 20 DEC 2010 and cut the phone and there after not taking my call .
on 1 Jan 2010 they again deducted rs10 from my account. and not receiving my call.
i had never subscribed to any service and my no is even registered in dnd.
so please help me refund my money and take strong action against reliance gsm for using fraudulence way of extracting money.
help me
regards
manzer imam
lucknow
9696846126

Hi Manzer,

We are extremely sorry for the inconvenience caused to you. This is to inform you that your problem is escalated and our team is working on the resolution. We will get back to you shortly. For further assistance email us at rcom.care@relianceada.com.

Regards,

RCOMcare

Originally Posted by mmimam

my phone no is 9696846126 and the complain is aboiut the service of this no.9696846126
on 18 dec 2010, reliance gsm send me a message that your service for crbt service has ben renewed and deducted rs. 10 from my account.
after talking to call center they restored the money in my balance, and deactivated the service of crbt, but on 19 DEC 2010 they again deducted rs. 10 and no confirmation message was given. i called so many time to customer care service they picked the phone on 20 DEC 2010 and cut the phone and there after not taking my call .
on 1 Jan 2010 they again deducted rs10 from my account. and not receiving my call.
i had never subscribed to any service and my no is even registered in dnd.
so please help me refund my money and take strong action against reliance gsm for using fraudulence way of extracting money.
help me
regards
manzer imam
lucknow
9696846126

Hi Manzer,

We hope that we were able to assist you with your concern to your satisfaction. For further assistance, please email us at rcom.care@relianceada.com


Regards,

RCOMcare