Dear Sir,

We have come across your online complaint registered on consumercourt.in

We apologies for inconvenience cause to you due to non receipt of the Order no BAGITTODAY/0GA100001670.

In this regard we would like to inform you that as your area of delivery does not come under any courier’s surface mode serviceable area, this coupled with the fact that your order got stucked with us and we once again regret for same.
Further we would like to inform you that kindly intimate us your alternate address along with alternate number and land mark for dispatching your order on an urgent basis or else we can refund the amount. Request you to kindly advise the alternate at the earliest to close your long pending issue.

We shall be happy to render any further assistance or clarification that you may require.

We value your association with India Today Book Club and thank you for your patronage & co-operation.

For any further query or assistance, please feel free to write us on offersb@bagittoday.com.

Please note our new customer care number is now – 0120-4112424

We would request you to kindly mention this subject: ONLINE COMPLAINTS whenever you e-mail us for the quicker response.

Thanks & Regards,
Team, BagIt Today.

Whoever it may concern
Thanks for the reply.But you have given very silly reply stating that "area of delivery does not come under any courier's mode serviceable area" then how come you have delivered not once but three times the product to my house.There are several Courier company near to my house you can say under 1-2 km radius.For Example First Flight,DTDC,BlazeFlash,DHL,Blue Dart.This answer is not digistable, if you can't send the product please refund my money back as soon as possible. I don't trust you any more.......................Fraud Company/Organization.

I'm still waiting for your reply.............

Dear Sir,

We have come across your online complaint registered on consumercourtforum.in

We would like to inform you that we have forwarded your complaint to the concerned department for process refund and it will take process with in 1-2 week. Kindly bear with us in the interim.

We value your association with India Today Book Club and thank you for your patronage & co-operation.

For any further query or assistance, please feel free to write us on offersb@bagittoday.com.

Please note our new customer care number is now – 0120-4112424

We would request you to kindly mention this subject: ONLINE COMPLAINTS whenever you e-mail us for the quicker response.

Thanks & Regards,
Team, BagIt Today.

Dear Sir,

We have come across your online complaint registered on consumercourtforum.in

Please accept our sincere apologies for the inconvenience caused to you.

We would like to bring this to your kind attention that we have taken up the matter with the concerned department to expedite the refund against your order- 997683125

However, at the same time we would like to inform you that there are some internal formalities, which we have to follow to arrange for the refund, which might take 1-2 week time for the processing of the refund. Hope you shall bear with us in the interim.

Please, quote your refund reference number RE11000059 for future interactions.

We value your association with Bag it today and thank you for your patronage & co-operation.
For any further query or assistance, please feel free to write us on offersb@bagittoday.com

We would request you to kindly mention this subject: ONLINE COMPLAINTS whenever you e-mail us for the quicker response.

Please note our new customer care number is now – 0120-4112424
Thanks & Regards,
Sonu Kumar
Team, Bagit Today.

Dear Mr. Mehra,
We have come across your online complaint. Please accept our sincere apologies for the inconvenience caused to you.
This is to inform you that your refund has been processed and dispatched through post on 16th February 2011 against the below mentioned details:-
• Cheque no is: 344347
• Bank name: HSBC
• Refund Amount - 2499.00
• Courier Name – Blue Dart
• Consignment no. - 43699122806
We shall be happy to render any further assistance or clarification that you may require.
We value your association with Bag it today and thank you for your patronage & co-operation.

For any further query or assistance, please feel free to write us on onlinesupport@bagittoday.com

We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.
Please note our new customer care number is now – 0120-4112424
Thanks & Regards,
Sonu Kumar
Team, Bagit Today.