This is a discussion on Regarding expired gift voucher given by the shopkeeper alongwith purchase of AC within the Product And Services forums, part of the Miscellaneous category; Respected Sir, We had purchased 2 AC from whirpool dealer in Jabalpur(Angad Elec) alongwith with the scheme of a pair ...
Respected Sir,
We had purchased 2 AC from whirpool dealer in Jabalpur(Angad Elec) alongwith with the scheme of a pair of shoes with each AC.The shopkeer stalled us for a long time by not giving us the appropriate size shoes orthe vouchers to get the shoes from the outlet.Since we got transfered from that place, we urged the shopkeeper to give us the vouchers.But the vouchers turned out to be expired.Following is the e mail sent by us to the company on 15 DEC in reply of which they just asked for our contact details and the address.The info was given to them alongwith scanned copies of vouchers and bills on the same day but we havent heard from them since then.
Dear Sir/Mam,
I had purchased Whirlpool, 2 Nos. Split AC, One 2 Ton, and 1.5 Ton, in Jabalpur Bill No. 27 dated 12/4/2010, from Angad Agencies, Jabalpur MP. It had a Reebok Gift Voucher with every AC. I was entitled for twogift voucher/ Shoes. As the shoes were not available I was told to collect the gift voucher on a later date. I had contacted AngadAgencies many times but there was only one answer that 8 No.shoes and10 No. shoes are not available , voucher will be given and I can go toany Reebok Showroom and get the shoes but the voucher were not given.
In between my husband wastransferred to Sagar in Aug 2010, He visited the shop AngadElectronics but the answer was same and gift voucher was also not given. Finally when we were shifting with bag and baggage on 30/11/2010, my husband gave him ultimatum and he gave us two vouchers W-127013 and W-127035 with issue date 15 March 2010 on 28/11/2010 Bill No. 550 in an envelope. As we were to leave Jabalpur we kept the Voucher given to us . After reaching Sagar we opened up the voucher and it was to our surprise that the validity of the voucher was upto 31 Oct 2010. We felt like cheated , and when we contacted again Angad Electronics from Sagar he is saying that he will talk with the company.
It is humbly requested to look into the matter urgently as I am confident that a prerstigeous Co. like Whirlpool will not cheat its customer. With a hope that the co. will renew the dates for these two Vouchers , so that we can avail the gift . If required we can send the scanned copies of bills and vouchers for your kind perusal. We are sure that the dispute will be resolved at your end and we will not have to go to Consumer forum for getting relief.
Regards
Paramjeet Khanooja
What should I do now????????