Sir,

I have been an HSBC credit card customer for three years ,which expired on Jan 2009.
I have remitted full amount with the HSBC credit card before its expiry date. I have neither renewed the card nor i used the card after its expiry. I have settled all payments before the expiry of card.

But after two years, they have sent me a credit card statement for clearing an outstanding amount of
Rs.5500/- .For these two years they haven't made any calls or bill statements.

When i enquired with customer care executives , they told me that i haven't applied fora settlement letter or i haven't closed the account , and the amount which is in the bill is their service taxes .

But in the bill, amount is stated as purchases balance and cutomer care executives are kept saying that amount is their service taxes.

Now i am not willing to pay this amount since i haven't used this card for anything for last two years.
And I want to register a case against HSBC.

Kindly guide me for this.


Prasobh
09562295002