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HSBC Credit Card Annual fee fraud

This is a discussion on HSBC Credit Card Annual fee fraud within the Product And Services forums, part of the Miscellaneous category; Hi, I am a HSBC credit card customer. I was offered this credit card from HSBC in 2006 saying its ...

  1. #1
    hiteshshrivastava is offline Junior Member
    Join Date
    Dec 2010
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    1

    Default HSBC Credit Card Annual fee fraud

    Hi,

    I am a HSBC credit card customer. I was offered this credit card from HSBC in 2006 saying its a lifetime free credit card. But in year 2009 they charged me Rs 2000 as annual fee on my card and I was out of India that time. Now I came to know from HSBC bank as I didn't pay the amount to them they charged me interest on the amount and it has grew to Rs 10,800.

    This is not what I agreed while taking the credit card from HSBC. They should not be annual fee charged to me as they said to me while offering the card.

    Please let me know what should I do in order to settle this issue.

    Regards.
    Hitesh

  2. #2
    captmdilip is offline Junior Member
    Join Date
    Dec 2010
    Posts
    4

    Default hsbc card renewal fees

    i had a hsbc credit card which expired in oct 2004. they charged me annual renewal fees of rs. 2000 in september itself. but i never got the new card.
    the rs. 2500 renewal fees was never waived even though i did recieve a email from their customer care department "Quote"Dear Capt Dilip

    We refer to your message of 5 September 2005

    We regret to inform the card account has been closed due to the non delivery of the renewed card

    Please call the Phone banking for the reinstatement of the card to issue new card.The statements from October 2004 has been sent to the your mailing address

    We can reverse the annual fee of Rs 2000 levied in the October statement.Please call the Phone banking for the needful at the earliest

    For further assistance, please do not hesitate to send us a message or call our 24 hours phonebanking services

    A complete list of our phonebanking numbers is available at

    Warm regards

    Thara Mohan
    Customer Service Officer
    HSBC India.

    "unquote"

    i have since not paid that renewal fees and nor have i been using hsbc card. ( i dont have one by the way) this rs. 2000 has now grown to rs. 70000 and recently as a few days back i get a call from hsbc saying my credit card dues have not been paid. GOD SAVE ME. over the years i have explained this situation to about 50 of their collection agents and even then they are not closing my account

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