SUN TV very poor customer care service.
This is a discussion on SUN TV very poor customer care service. within the Product And Services forums, part of the Miscellaneous category; Hi, I am SUNTV DTH customer from NAGAUR RAJASTHAN. from Last 5 month I am not able to watch so ...
- 12-23-2010, 10:15 PM #1
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- Dec 2010
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SUN TV very poor customer care service. Hi,
I am SUNTV DTH customer from NAGAUR RAJASTHAN. from Last 5 month I am not able to watch so many channels due to satellite and technical problem of SUN TV. & from today there is not even a single channel is coming. we have fed up with the service of SUN TV.
I have already paid 1 YEAR subscription to SUNTV, & still i have 4 months subscription.
If i have called customer care (0141-39407575) so many times. every time the give me a complaint no. & say executive will come and get it repair. but till date nobody has come to our place.
we want our money back just for remaining 4 months.
kindly do the needfull.
Regards,
VISHAL JAIN,
NAGAUR (RAJASTHAN)
9468533855
- 04-23-2011, 11:18 AM #2Unregistered Guest
SUNTV DTH - One of the worst customer care I had to deal with in my life. I am sure I am not the only one that is dealing with this ... there might be lots of consumers that might be going through this hell with SUN TV DTH ...
It has been three weeks since I have requested for their technician to visit our house and check the satellite alignment. The customer care in HYD is good for nothing. They are there for just issuing the complaint number. Every time you call them they do the same thing and the technician doesn't show up at all.
I have even spoke to their Manager and he has promised that the technician will show up in 48 hours. Nothing has happened after 48 hours or 72 hours.
I sincerely request the consumer court to take an action on this customer care in HYD (040-39407575) and the SUNTV DTH. They are cheating people with their useless service and they should stop selling their DTH product in the market.
It is so sad to say that in such an advanced country like India, we still have to deal with this kind of service.
I sincerely request all the consumers to stay away from Sun TV DTH and go for an alternative.
regards
Murali.
- 05-13-2011, 09:47 PM #3Unregistered Guest
New connection I was planning to purchase Sun TV connection. But after seeing above complaints I am not interested in it.
Regards
Jayaraj
- 06-04-2011, 11:09 PM #4Unregistered Guest
worst DTH service Sun TV is the worst DTH service....since last 3 months they have been telling me that there is some technical problem due to which we are not able to provide many channels....but when asked that when will it be resolved they dont have any answer....dont ever go for Sun Direct...
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