Originally Posted by Aashay

Hi Sir/Mam,
This is second time that INR 30.00 has been deducted from my account balance. I have never asked for any additional services still these services are getting activated and amount is being deducted. Moreover just after this deduction i am unable to contact to customer service exec's whereas i have tried it for more than 50 times after that. Please note that parallely when i am trying to connect to customer service from any other relaince mobile (connection), customer service is connecting properly. Earlier also this had happened that after such unethical deduction my number was probably added in rejection list for next 3 days so that i couldnot talk to customer service and after 3 days when i was connected they replied that we cannot do anything after 3 days you should have called earlier.
Please take strict decision against Relaince India Communication for the same. Expecting justis from this forum.

I am,
Aashay Bhargava
Pune India

Hi Aashay,

This is to inform you that your concern has been noted and our team is eager to resolve it. Please provide us with your phone number on which we can reach you. You may also write to us at rcom.care@relianceada.com with all the details.


Regards,

RCOMcare

My Number is 9370527972. I am again telling you that i have never asked to subscribe any service on my cell still everymonth INR 30 is being deducted from my balance with different different means. The IVR should be better checked first before presenting (fooling) it to the users.
I am waiting for a call from your team as soon as possible.

Originally Posted by Aashay

My Number is 9370527972. I am again telling you that i have never asked to subscribe any service on my cell still everymonth INR 30 is being deducted from my balance with different different means. The IVR should be better checked first before presenting (fooling) it to the users.
I am waiting for a call from your team as soon as possible.

Hi Aashay,

We are extremely sorry for the inconvenience caused to you. This is to inform you that your problem is escalated and our team is working on the resolution. We will get back to you shortly. For further assistance email us at rcom.care@relianceada.com.

Regards,

RCOMcare

Sorry to say , but your team is totally inefficient. Unable to solve my issue and giving most stupid excuses.
ALL ABOVE THAT INR 10 HAS BEEN AGAIN DEDUCTED FROM MY ACCOUNT...COULD YOU PLEASE STOP DOING THIS NON-SENSE WITH ME.

Unethical deduction of amount from balance on regular basis, multiple instances happened. Every time saying u have asked for activation for some services which i have never. Big cheaters unethical business.
Aashay
9370527972
Pune

Originally Posted by Aashay

Unethical deduction of amount from balance on regular basis, multiple instances happened. Every time saying u have asked for activation for some services which i have never. Big cheaters unethical business.
Aashay
9370527972
Pune

Hi Aashay,

We are extremely sorry for the inconvenience caused to you. This is to inform you that your problem is escalated and our team is working on the resolution. We will get back to you shortly. For further assistance email us at rcom.care@relianceada.com.

Regards,

RCOMcare