Dear Jyoti,

This response is from Kotak Securities.

We regret for the inconvenience caused to you.
With our customer service in touch with you, we hope to have resolved your issue.
In case of any further inconvenience or queries write to us at ks.escalation@kotak.com

Regards,
Kotak Securites

Even I have faced the same problem,Jyoti. It is ridiculous! In fact I have spoken to their Sr VP of Customer Services. Mr H S. And he has only given me verbal assurances. He puts someone in charge. The person makes one or two phone calls and then forgets about it No action on paper! My voice has gone hoarse repeating my story to every tom dick and harry. No practical solutions! It has been more than 7 months that I have been speaking!
Can you imagine what is happening after speaking to so many people at so many level! Now who is left? The CEO to speak to?!
I have I will spread the word about all this so that others will get enlightened. I thought I am the only one. But I have now come across others in my extended circle of friends who have suffered too! SOme of these suffering customers have moved away from Kotak Secsurities to other competitors.
Absolutely angry and dissatisfied
Yogi Khare

Dear Yogi, We regret the inconvenience caused. Please share your client ID and contact details with us on ks.escalation@kotak.com and we will resolve your issue at the earliest.

Regards,
Team Kotak Securities

here... they will come and talk so politely as if they are the biggest harishchandra of the world... But after we start getting in touch... halfway through they will forget and leave us in limbo... i m sure this is what will happen. Thy have done this with numerous people I know myself!.... the worst part is ppl have wasted time with them in their false promises! Will they pay for the monetary losses that have been suffered... NO...NO ...NO SIR....NO...
the WON'T.... but some entry level exec with iq that is in single digit... will chew brains with questions and questions and even more questions... eventually that fellow will quit... and our issue will remain in a limbo forever!... we cannot even argue with such people at such level... it is sad that in this country we do not have proper consumer interest litigations and "class action " law suits yet... I would be more than glad to assist a good legal mind who would like to take this up and create a punitive action of such magnitude that callous companies like these are made to learn a lesson. So that the next time any such company decides to take the consumer for a ride , they think a thousand times before doing so... As of today, it doesn't matter... in the worst case (and highly improbable) they will repay only the exact damages and not a rupee more... so they are not bothered... if they get caught they will pay the same amount as is the worth of the damage caused to the customer..

I have faith that some day the truth will prevail
Justice will be served
Good will triumph over evil
Jai Hind
Yogi

Dear Yogi,

Please allow us to help you in this matter. Kindly share you client code or contact details on ks.escalation@kotak.com so our team can sort this matter to your convenience

Regards,
Team Kotak Securities