Originally Posted by aashish9760

sir/mam with due regards i feel very bad to say but its true i have an
gsm number 8899543309 which was running very good and i was getting
good sort of service from the reliance. i also have broadband number
9368586484 i was getting bill problem on my net connect number so i
called customer care at 180030005555 with my gsm number.when i called
there some of the staffs gave me wrong commitments so i launched
complain against the staff. my number was running good but today on 10
December i came to see that my gsm number has been barred. when i
contacted customer care at 198 at 5.05 pm with my net connect number
there they told me that my gsm number is not on my name and document.
and when i told them that the gsm number is on my name they told no.
when i asked them to launch complain that my document has been changed
by the customer care staff they told me that this is good that
happened with my number. staff also told me that he will also barred
my net connect he talked very rudely to me. so i disconnected the
call. then i went to web world there a staff told me that this number
was on my name only. customer care staff has changed the document
because i have given complain on the name of staff. sir please see the
whole matter and see who is such staff who has changed my document and
barred my number. i will be waiting for the right decision.


my alternate number is 9808439128.

Hi Ashish,

We are extremely sorry for the inconvenience caused to you. This is to inform you that your problem is escalated and our team is working on the resolution. We will get back to you shortly. For further assistance email us at rcom.care@relianceada.com.


Regards,

RCOMcare