Bag It Today - Fraud

**raghu1977** · 12-01-2010, 03:12 AM

Hello,

I got a call from Bag It Today mentioning that I was in their selected list of few to get a gift if I ordered a LCD TV (Samsung 32"). I therefore placed the order using my credit card. 2 transactions were made: one for Rs 32,900 and other for Rs. 1,798 towards shipping and handling. I was told by their staff that I will get details of booking ID / order number via my registered email and SMS on my cell phone.

However, a month has passed and I have neither received any details of the order nor the shipment. When contacted, the customer care responded saying that they are unable to trace my order. Inspite of giving all details of the 2 transactions, they refused to acknowledge that the order was placed. I have frantically written to their contact email ID (contact@bagittoday.com) and also have called their customer care number several times in vain.

I have my credit card statement clearly stating the transactions and the merchant name as "Living Media India Ltd., DELHI, IN" (which is the company name under which Bag It Today operates).

Kindly assist me as to how to deal with the situation

**India** · 02-25-2011, 03:51 PM

Dear Sir,

We have come across your online complaint registered on consumercourt.in

We regret to inform you that we are unable to locate your order in the system and request you to kindly provide us with the following details:-

 authentication-
 Transaction id-

On hearing from you, we shall provide you with the status of your order.

We value your association with Bag it today and thank you for your patronage & co-operation.

For any further query or assistance, please feel free to write us on onlinesupport@bagittoday.com

We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.

Please note our new customer care number is now – 0120-4112424

Thanks & Regards,
Sonu Kumar
Team, Bagit Today.