15.11.2010sureshkumargopalaniyer@gmail.com

Dear Sir, I am sureshkumar gopalan iyer was take one policy through syndicate bank-crawford market branch--mumbai-against their forcing to take the personnal loan for me from their branch.That time they can ttold anything about this policy surrender/lapse details to me,Now i ask to M/s.BAJAJ ALLIANZ regarding to my lapsed policy surrendering and recover the deposited money.But they are not ready to clear the payment to said policy.Bcoz as per their rules ,if i am not like to conitinue the policy ,i will surrender to them with in 15days from the date of policy received by me.But nobodys can give /inform this type of details to me against my policy.there after i reached to their andheri office after a year,regarding the surrendering of my policy,they noted me you will surrender after three years only.so now i contact them through mail against my surrender of policy,now only they inform to me this all rules.So , i come to you for need the judgement for this problmes.i enclosed here with my policy details and my mails to you for your ref.Also please note now i am living in tamilnadu-tirupur since last oct-2009 after i loss my job in mumbai..So please consider and kindly give me a good judgement for the same.ALSO PLEASE NOTE IF U ARE GIVEING MAIL ID TO ME I CAN FORWARD THE ALL CORRESSPONDENCE WHICH WAS HELD WITH BAJAJ CUSTOMER CARE OFFICERS.)
my detailsNEW ADDRESS)
sureshkumar gopalan iyer
No 21/A ,karuparayan kovil street,
kumaranthapuram,
Tirupur-641602.
TAMILNADU
CELL: +91 96007 12230.

OLD ADDRESS:
SURESHKUMAR GOPALAN IYER
4/31 L.NAVRE NAGAR
B CABIN ROAD
AMBERNATH (E) 421 501
THANE DIST.

AWAIT UR REPLY. TO MY MAIL ID OF sureshkumargopalaniyer@gmail.com
or
sumi_priya@rediffmail.com

Also i sending here with my all corress.against this issue through mail:-

Subject: Re: Policy Number 0073922044 Modify Issue No. 7974928
From: customercare@bajajallianz.co.in Mon, 15 Nov 2010 10:07:27
To: You
Show full Headers
Dear Sir,
In reference to your mail, we have tagged your request for under I track Number: 8040492
Sir Please confirm your address as we have already send you a policy notice.Freelook cancellation details are already mentioned in the document.
Thanks and Warm Regards,

Vijay R.

Customer Focus Unit

Toll Free Numbers:

Tata Users 1-800-209-7272
Bharati Users 1-800-103-7272
BSNL Users 1-800-233-7272
Reliance Users 1-800-3000-7272

Fax number 02040111502
Email id : customercare@bajajallianz.co.in

Thank you for reaching the Customer Care Unit of Bajaj Allianz Life Insurance. We Endeavour to serve you as quickly as possible.

Our Customer Service Executives will revert to you shortly on your email.

In case you are not satisfied by our response; given below is our escalation matrix. You may kindly escalate your case to the email ids below.

malthi.joshi@bajajallianz.co.in

bhoomika.dhawan@bajajallianz.co.in
__________________________________________________ ________________________________________
From : sumi_priya@rediffmail.com
Send : 15-NOV-2010 09:35:51 AM
Cc : Bhoomika Dhawan/Operations/Pune_HO/Bajaj Allianz; Sandeep Nair/Operations/Pune Ho/Bajaj Allianz
Subject: Re: Policy Number 0073922044 Modify Issue No. 7974928


Dear All

I was already given /mentioned where now i am living and my number also. then why did u call my mumbai no of 9270068384???? so you were not reading my any message properly. Also i told very clearly i am not getting nay proper information about this policy regarding the cancellation/surrendering with in 15dys from the date of policy. When i was failed to deposit my second term why should not inform me through mail/written letters????Also after two years i was approach your andheri office regarding the surrendering, they say to me it will clear for your payment after three years only????so, i could not contact the said perdiods.This is not my problem, Your peoples(BAJAJ) only misguided the customer .So i decide to move the consumer court against in this regards from today onwards. This is for your kind informaton.After the court will decide whatever result i can agree with that.Ok
So i complain against you(BAJAJ) and syndicate bank and the agents for the same.

regards/

Sureshkumar G.Iyer
+91 96007 12230

On Sat, 13 Nov 2010 17:46:13 +0530 customercare@bajajallianz.co.in wrote
>Dear Sir,
>
>In reference to your mail, we have tagged your complaint under I track Number: 8031822.
>
>We would like to inform you that we called you on your contact number ie 9270068384 at 5:41 pm however it was ringing.
>
>We would also like to inform you that the policy is issued as per the proposal form dully singed by the policy holder and in the policy document it is mentioned that you can cancel the policy within 15 days from the date of receipt of policy bond as all the details were mentioned itself so we will refer or will go by the terms and condition mentioned in the policy document.
>
>Please feel free to write us.
>
>Thanks and Regards,
>
>Danish S.
>
>Tata Users 1-800-209-7272
>Bharati Users 1-800-103-7272
>BSNL Users 1-800-233-7272
>Reliance Users 1-800-3000-7272
>
>Fax number 02040111502
>Email id HYPERLINK "mailto:customercare@bajajallianz.co.
in"customercare@bajajallianz.co.in
>
>Thank you for reaching the Customer Focus Unit of Bajaj Allianz Life Insurance. It is our endeavor to serve you as quickly as possible.
>
>For further related queries or concerns mail us at HYPERLINK "mailto:customercare@bajajallianz.co.in"custom erca re@bajajallianz.co.in .In case you are not satisfied by our response; you may kindly escalate according to escalation matrix.
>
>1) malthi.joshi@bajajallianz.co.in
>
>2) Sandeep.Nair01@bajajallianz.co.in
>
>
>
>_______________________________________________ __ _________________________________________
>From :HYPERLINK "mailto:sumi_priya@rediffmail.com"sumi_priya@r edif fmail.com
>Send :3-NOV-2010 05:22:48 PM
>Cc :Bhoomika Dhawan/Operations/Pune_HO/Bajaj Allianz; Sandeep Nair/Operations/Pune Ho/Bajaj Allianz
>Subject: Re: Policy Number 0073922044 Modify Issue No. 7974928>
>DEAR ALL,>
>THAT IS NOT MY PROBLME.ALREADY I TOLD VERY CLEARLY WHEN I WAS GET THE POLICY,THE CONCERN PERSONS OF AGENT/PROVIDER WAS NOT INFORM TO ME ANY THING ABOUT THIS RULES AND REGULATIONS...SO I CANT ACCEPT ANY OF THESE OF YOUR RULES..OK.ALSO PLEASE NOT I WAS FILLUP THE FORM AND GIVEN TO THE SAID PERSONS OF MR.PAI ON 30.10.2007,AFTER TWO MONTHS FAST THEN ONLY I GOTMY POLICY BOOKLET.I.E.: 25TH DEC 2007 BY POST.ALSO YOU ARE MENTIONED IN POLICY DATE IS 19.12.2007....SO WHO WILL INFORM TO US ABOUT YOUR RULES AND REGULATIONS????CAN YOU CLARIFY??
>
>YOU SEND ONE NOTICE TO BELOW SAID ADDRESS AGAINST MY SURRENDER ISSUE,I CAN TAKE THE ACTION AGAISNT IN CHEATING CASE WITH ME AGAINST YOU(BAJAJ) AND SAID PERSONS OF AGENTS AND SYNDICATE BANKS PERSONALS ACCORDINGLY.>
>THERE AFTER WHATEVER RESULT COME FROM COURT I WILL BE AGREE.ALSO YOU.>
>OK>
>REGARDS/>
>SURESHKUMAR GOPALAN IYER
>
>On Sat, 13 Nov 2010 12:47:05 ,HYPERLINK "mailto:customercare@bajajallianz.co.in"custom erca re@bajajallianz.co.in wrote
>Dear Sir,
>
>In reference to your below mail, we have tagg
d your query under it rack number: 8025272.
>
>We want to inform you that as per policy conditions the policy holder has an option to cancel the policy within freelook period of 15 days from the date of receipt of policy bond. The policy holder can cancel the policy if he is not satisfied with terms and condition of the policy.
>
>We have not received any request for free look cancellation of the policy.
>
>Thanks and Regards
>
>Akash Chougule.
>
>Customer Focus Unit
>
>Toll Free Numbers:
>
>Tata Users 1-800-209-7272
>Bharati Users 1-800-103-7272
>BSNL Users 1-800-233-7272
>Reliance Users 1-800-3000-7272
>General Insurance: 1-800-209-5858
>Fax number 0204011152
>Email id HYPERLINK "mailto:customercare@bajajallianz.co.in"custom erca re@bajajallianz.co.in
>
>Thank you for reaching the Customer Focus Unit of Bajaj Allianz Life Insurance. It is our endeavor to serve you as quickly as possible.
>
>For further related queries or concerns mail us at H
>YPERLINK "mailto:customercare@bajajallianz.co.in"custom erca re@bajajallianz.co.in .In case you are not satisfied by our response; you may kindly escalate according to escalation matrix.
>
>1. Malthi.Joshi@bajajallianz.co.in
>
>2. Sandeep.nair01@bajajallianz.co.in
>
>
>
>_______________________________________________ __ _________________________________________
>From :HYPERLINK "mailto:sumi_priya@rediffmail.com"sumi_priya@r edif fmail.com
>Send :13-NOV-2010 12:15:34 PM
>Cc :Malthi Joshi/CFU/Callcentre/General; Sandeep Nair/Operations/Pune Ho/Bajaj Allianz; Bhoomika Dhawan/Operations/Pune_HO/Bajaj Allianz
>Subject: Re: Policy Number 0073922044 Modify Issue No. 7974928
>
>
>Dear All
>
>When i was applied the personal loan in SYNDICATE BANK-CRAWFORD MARKET BRANCH-MUMBAI-that time the staffs of bankers forced me to take this policy,then only you( I) will get the loan ,also that time they are not tell me about this rules and regulation clearly...i was ask them ,if i am not able to continue after
r one premium, can i get the said amount?? they said me, you will get back the first deposited amount of R.12000.00 after the three years only. SO i take the policy..Now you are (BAJAJ) reply me, i will not get back any single money. so this is totally cheated with me..you want to gain ,and loss will be declare to public.????..This is totally reticules.....and cheating the public...
>So i told Finlay if i am not getting the said amount of Rs.12000.00 with in a similar period after my surrender my policy i complain the consumer court against this case.
>this is final information to you.
>so take the correct decision and confirm me .
>I was take this policy through SYNDICATE BANK-RAWFORD MARKET BRANCH
>THROUGH: YOUR AGENT OF MR.NAGESH PAI -ICC CODE: 5222000204
>S.T.M NAME: MR.YOGESH SURYA VANSHI/STM CODE: 36821
>
>regards/suresh
>
>
>On Fri, 12 Nov 2010 18:24:36 ,HYPERLINK "mailto:customercare@bajajallianz.co.in"custom erca re@bajajallianz.co.in wrote
>
>
>Dear Sir,
>
>
>In reference to your mail, we have tagged your query under I track Number: 8017146.
>
>You have opted for? UNITGAIN PLUS GOLD?; the policy premium term is of 17 years.
>
>Your policy is? TERMINATED?. Your policy commencement date is 08-11-2007 and the premium due date is on 08-11-2008, your policy has 30 days of grace period.
>
>Kindly check the attach copy for the surrender charges.
>
>SURRENDER VALUE
>
>i) The Surrender Value, if any, is payable only after first three Policy years provided all Regular Premiums due during the first three Policy Years have been paid.
>
>ii) If Regular Premiums due during first three Policy years have not been paid,
>Surrender Value if any, is payable only after the expiry of the revival period(survival
>period is 2 years from the date of first unpaid premium) or at the end of the third policy year, whichever is later.
>
>Thanks and Warm Regards,
>
>Rahul K.
>
>Customer Focus Unit
>
>Toll Free Numbers:
>
>Tata Users 1-800-209-7272
>Bhar
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Subject: Fw: -reminder-1 POLICY SURRENDER
From: customercare@bajajallianz.co.in Wed, 10 Nov 2010 14:44:23
To: You
Show full Headers
Dear Sir,

In reference to your mail, we have tagged your query under I track Number:7967264.

We deeply regret the inconvenience caused to you.

We request you to provide correct policy number, so we can assist you properly.

Please provide the date of birth of the policy number also.

Thanks and Warm Regards,

Ganesh C.


Customer Focus Unit

Toll Free Numbers:

Tata Users 1-800-209-7272
Bharati Users 1-800-103-7272
BSNL Users 1-800-233-7272
Reliance Users 1-800-3000-7272
General Insurance 1-800-209-5858
Fax number 02040111502
Email id customercare@bajajallianz.co.in

Thank you for reaching the Customer Focus Unit of Bajaj Allianz Life Insurance. It is our endeavor to serve you as quickly as possible.

For further related queries or concerns mail us at customercare@bajajallianz.co.in .In case you are not satisfied by our response; you may kindly escalate according to escalation matrix.

bhoomika.dhawan@bajajallianz.co.in

Sandeep.Nair01@bajajallianz.co.in
__________________________________________________ ________________________________________
From : sumi_priya@rediffmail.com
Send : 10-NOV-2010 01:28:22 PM
Cc : sureshkumargopalaniy r
Subject: Fw: -reminder-1 POLICY SURRENDER


Dear Sir/Madam,


Please read the below my mail against my lapsed policy surrender to you......
please confirm the further details for policy surrender, now i am living in tirupur-coimbatore dist.since May 2010.so please confirm how can submit my policy and recover the deposited amount of Rs.12000.00???
please confirm and revert in urgent basis.

await your reply.
thks/regards
sureshkumar gopalan iyer
+91 96007 12230