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Complaint against reliance gsm for deduction balance without any reason

This is a discussion on Complaint against reliance gsm for deduction balance without any reason within the Product And Services forums, part of the Miscellaneous category; Originally Posted by Unregistered Dear Sir, my number is 9555672555. Rs 5 pr day is deducted from my Reliance GSM ...

  1. #31
    R_COMcare5 is offline Senior Member
    Join Date
    Mar 2012
    Posts
    494

    Default

    Quote Originally Posted by Unregistered View Post
    Dear Sir,
    my number is 9555672555.
    Rs 5 pr day is deducted from my Reliance GSM account.I also tried to call customer care but the always get disconnected.
    please help me in this matter...today ma sms pack also deactivated ...
    Dear Customer,


    As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.


    Cheers,


    RCOMcare

  2. #32
    anuragsaxena Guest

    Unhappy Net Pack not Activated

    Hi,
    I got this Reliance GSM sim with 3Gb net pack(500Mb X 6 Months) but still i am unable to use my net. No net pack has been activated yet.

  3. #33
    Unregistered Guest

    Default Deduction of balance by activating services on my number !!

    Hello,
    I am using a reliance gsm number 9770558599,on 2nd july i recharged my number with 150 rs balance and on 3rd july i got a message that a general jokes service has been renewed on my number with a deduction of 30 rs which was not subscribed by me when i talked to the customer care person and told him everything he refused to refund my money and he behaved very badly to me,he just unsubscribed the service..earlier also a service called mitti k rang was activated on my number which was again not done by me,just want to let you(RELIANCE PEOPLE) know that we are well educated person n know how to use a mobile and the services and for sure from no where we could ever subscribe to these crap useless services...so kindly register my complaint and i request you to take some serious action against them...and to refund my money back.

    Thanking you

    Arpana

  4. #34
    Disappointed Guest

    Angry Unsatisfied by dis sim

    my frnd suggestd to buy dis sim... first i was satisfied by dis service bt now am very disappointd by din sim..everyday my balance reduces to Rs10...


    nw m nt satisfied...
    plz tel me how to apply M.N.P :-/

  5. #35
    R_COMcare2 is offline Senior Member
    Join Date
    Mar 2012
    Posts
    582

    Default

    Quote Originally Posted by shobhanair View Post
    good afternoon sir/Madam

    I am using reliance sim card and they deduct balance from my mobile number without any reason.Three times they deduct my balance, 2 days back i have recharged my mobile with 50+30=80rs/- but now the balance is only 0.2ps. and for i have called to costumer care service center but i get no response from their i have wait for 20 minutes but they cant connect my call to costumer care staff, but now i want the reason for deducting my balance and i want my money back so please help me sir. My No.9590584092.

    Thanking you

    shobha
    Dear Customer,


    We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.


    Regards,


    RCOMcare

  6. #36
    Unregistered Guest

    Default Deduction of money

    R/SIR

    WITH DUE RESPECT I BEG TO SAY THAT MY BALANCE IS DEDUCTED FROM RS97 TO RS63 WITHOUT ANY REASON THIS IS MY 6th COMPLAINT OF DEDUCTION OF MONEY ON MY NUMBER 8103685552 AND I WANT REFUND MY MONEY

    I REQEST YOU TO DO NEEDFULL FOR ME


    SUMIT PRASAD
    8103685552

  7. #37
    ntacharya48 is offline Junior Member
    Join Date
    Aug 2012
    Posts
    1

    Default Main balance deduction

    dear sir;
    I have recharge my mobile no of 110 and the relince company automaticly subscribe diff diff type such as stock service ,mr mrs sub service , crbt service etc and automatic deduction balance...........please control and help to retun my all balance..................
    Last edited by ntacharya48; 08-21-2012 at 08:13 PM.

  8. #38
    Unregistered Guest

    Unhappy hi

    my no is 8144914460,using gsm,few days back they simply deducted my amount in main balance. massage was that-thanks for activating caller tone o rs.15 and again 30 rs deducted as cbrt on that day itself...today morning i unsubscribed caller tone.now again activated caller tone and rs.15 deducted. my total amount deducted is 15+30+15+60.

  9. #39
    Unregistered Guest

    Default unnecessary deduction of prepaid balance

    sir

    i am a Reliance prepaid user. my no is 8252050455.whenever i get my account recharged it is debited unnecessarily after a message of activation of VAS CRBT. this has been a repeated practise. despite telling the concerned authority to deactivate it time and again it is renewed on its own. moreover there is no response from the customer care service.
    please do the needful and oblige.

  10. #40
    Unregistered Guest

    Angry Looting of public money by Reliance Compnay and supported by pathetic customer care.........

    Friends,

    I was using reliance cdma from last 7-8 years and was quite happy. But suddenly an urge to use latest Android handsets forced me convert my sim to GSM. But that was the horrible decision i have made. On the first day only when i put the GSM set in my handset Balance of Rs. 127 became zero.. I was fine with that hoping that this may be due to conversion.. Next day i recharged with Rs. 500 but on the second day my balance reduced to Just Rs. 50 only... I am trying to call customer care since last 4 days but it is showing busy... I have even dropped a mail at customer care email id, but surprisingly they did not reverted back even after 4 days...


    today luckily by god's grace, my call ws attended by customer care executive but he escape from replying by saying that "there is some technical error" hence please call later on .

    And today i am fearing to recharge my account because of unfair deduction again...............

    Friends, please beware from Reliance....

  11. #41
    R_COMcare5 is offline Senior Member
    Join Date
    Mar 2012
    Posts
    494

    Default

    Quote Originally Posted by Unregistered View Post
    Friends,

    I was using reliance cdma from last 7-8 years and was quite happy. But suddenly an urge to use latest Android handsets forced me convert my sim to GSM. But that was the horrible decision i have made. On the first day only when i put the GSM set in my handset Balance of Rs. 127 became zero.. I was fine with that hoping that this may be due to conversion.. Next day i recharged with Rs. 500 but on the second day my balance reduced to Just Rs. 50 only... I am trying to call customer care since last 4 days but it is showing busy... I have even dropped a mail at customer care email id, but surprisingly they did not reverted back even after 4 days...


    today luckily by god's grace, my call ws attended by customer care executive but he escape from replying by saying that "there is some technical error" hence please call later on .

    And today i am fearing to recharge my account because of unfair deduction again...............

    Friends, please beware from Reliance....
    Dear Customer,


    We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.


    Regards,


    RCOMcare

  12. #42
    Unregistered Guest

    Default Wats apps

    Hi,

    I have subscribed Wats Apps pack of Rs. 16, then too my balance get deduct when i use wats app, its a scheme just to cheat and make people fool as balance is getting deduct. Customer care number is not getting connected only from my number.

  13. #43
    Unregistered Guest

    Post Deduction of balance of rs

    Hi this is Nirmal singh, my number is 8252563341. Today at 10:00 am i got message that i have been charged for VAS Osian SMS pack, and rs 20 is deducted from my account, i have not activated this service but my balance has been deducted so please i want my money back and deactivate this service from my number..
    Thanking you

  14. #44
    Unregistered Guest

    Default Complaint against Reliance GSM Delhi for wrong deduction of Balance

    Hi Concerned,

    My name is Vaibhav Aggarwal and using Reliance Network for last 4 or 5 months. From last 2 months, my number automatically gets subscribed to some unwanted value added services and my balance gets deducted for the same without my confirmation. On asking for the refund the constumer care executive blutly replies (everytime) that the service is voluntarily activated by you and the balance cannot be refunded. It is to be noted that I give this company around Rs 1200/- business every month and this company is cheating its customer like that.

    Mobile no.: 7827290270

    If this issue is not resolved, I will sue the company for this deed and believe me I am capable of that.

    --
    Regards,
    Vaibhav Aggarwal
    09897327723

  15. #45
    R_COMcare3 is offline Senior Member
    Join Date
    Mar 2012
    Posts
    513

    Default

    Quote Originally Posted by Unregistered View Post
    Hi Concerned,

    My name is Vaibhav Aggarwal and using Reliance Network for last 4 or 5 months. From last 2 months, my number automatically gets subscribed to some unwanted value added services and my balance gets deducted for the same without my confirmation. On asking for the refund the constumer care executive blutly replies (everytime) that the service is voluntarily activated by you and the balance cannot be refunded. It is to be noted that I give this company around Rs 1200/- business every month and this company is cheating its customer like that.

    Mobile no.: 7827290270

    If this issue is not resolved, I will sue the company for this deed and believe me I am capable of that.

    --
    Regards,
    Vaibhav Aggarwal
    09897327723

    Dear Customer,


    As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.


    Cheers,


    RCOM Care

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