purchased a new airtel dth connection through IVR via Airtel
customer Care on 02/11/2010 and my transaction ID is 11609722, at the
time of purchase the sales person Mr Sanjay from airtel customer care
assure me that connection will be established within 48 hrs but it is
surprising that after the time duration has expired I call customer
care about 20 times and all are promise to resolve the issue within 48
hrs.After inform to the airtel haryana nodal office on 8th nov they
install the dish and set top box but still the connection not
activated .I asked to customer care and they inform me that no package
has been selected against my customer ID.The other thing is the nodal
office advice me contact to the nearest dealer whether I have not
purchase from dealer but still I tried severel time to contact the
dealers phone (kabir enterprise, mob-9896909333) but he is not ready
to recieve the phone.
this is the history and the conclusion is after purchasing the
connection on 2nd nov stil the value for money is NIL.

customer ID-- 3005910785
Transaction Amnt- RS 1590
Transaction Id - 11609722
transaction date- 2nd Nov'2010

complain no- 4347567



Krishna Kanta Malakar
B-3660
Panipat refinery Township
Indian Oil Corporation ltd
Panipat-132140
contact num- 9466649796
01802595123
9896676369