My name is Ajeesh Chandran. I too got cheated by PVR people.
I tried an e-booking on PVR cinemas at Sky walk Chennai on 5th of May 2011 and the
after entering all my credentials the transaction showed success from bank level
and while returning back to the merchants site it showed that the
transaction got failed and the money debited will be credited back to your
account till now i haven't received the money that is the money haven't
been credited back into my account till now. When i contacted the bank.
People there informed me that "According to the confirmation received from
the relevant department, we request you to contact the merchant at their
email avenue@pvrlimited.comfor the referred concern." I contacted the
merchant and there was no response from their side. I've mailed them frequently for nearly 10 times but there was no response. When i tried calling there was no response as well. When i went there to ask in person people over there vent their anger over me saying that "mail to the concerned department of PVR". I tried everything and finally i'm posting this here. So can anyone suggest any idea in order to get my money back?
Please consider this as important and do the needful.

The Transaction amount is INR 750.00 (twice) so INR 1500.00 have to be credited.
The Transaction Description is
INET/PAY/Avenues India/XXXXXXXXX673 and INET/PAY/Avenues India/XXXXXXXXX769.

Hi,

Today I have booked 4 tickets in PVR naraina and later on our plan was changed to go to some other place. When I tried to cancel the tickets, i found no option for that in the website. When we called PVR customer care, no one picked the call. On the way we have gone to PVR saket and talked to them and they called to PVR naraina and told to cancel my booking tickets. They said in the starting that tickets have been cancelled. But later when we asked for the money refund, they said its not possible(PVR naraina people said this). My booking number is NARA0000873512 for the telugu movie PANJAA. Please help me out in this situation for the money refund.

Thanks,
Dinakar
9899523292

I tried to book tickets for Mission Impossible 4 in Bangalore PVR 2 days back, and I got charged on my credit card for Rs 540/- but tickets were not booked. How can I get the refund back? I see that PVR cinemas are not even having a telephone complaint number. I got a mail saying refund would be done 2 days back, but it has still not happened. For a reputed organization like PVR, this service is really disappointing. Is there anyone who can help me with the procedure to refund this? What am I supposed to do with the complaint number if there is noone whom I can report this issue to? I guess I would never want to use PVR cinemas anymore.

- Preethi
email: preethidv@gmail.com

I tried booking tickets for a telugu movie "NIPPU" on 22nd February 2012. My Credit card was chared for Rs 540/- but tickets were not booked. Tried calling the customer care number from Bangalore yellow pages and no one is picking it. I have visited PVR in person and the people at booking counter said they do not have any customer contact and the amount will be refund in one weeks time. Nothing of such happened.Could someone help me with the procedure to refund this? Thanks in advance.

Madhusudhan.
sudhan_mg2@yahoo.com

I booked 4 tickets online for Avengers show and did not receive an email or sms regarding my purchase. The amount was debited right away. What do I need to do? It is 1400 for the 4:50 show.

Please advise what I need to do.

Jitendra Gupta
+919818034837.

Hi ,


I Have tried booking Dhamu(Telugu movie) at PVR mulund on 28-04-2012 and after amount is deducted from my Citi Bank Credit card the transaction got failed and i haven't got any acknowledgement or any refund and the same happened when i tried to book avengers(3d) from pvr oberoi on 04-05-2012 .


They are not refunding the money and there is no customer service for this company.

Dear Sir / Mam
I made an online booking on just now for 2 seats for Ishaqzaade.The
seats were in N row N1,N2 for Tomorrow 17.05pm at PVR INDORE on pvrcinemas.com and the payment was deducted from my online SBI banking for Rs. 390/- SBI Ref no IGA6303280 but the pvr web site did not complete the transaction - it straight away took me to the home page after accepting the payment. The booking does not show in my account on their site either--
Kindly reverse the amounts in my bank account immediately

Please revert on priority


tђคภкร & гєﻮคг๔ร

Ankur jain
9300444114
9713444114

i have booked tickets on 01/06/12 . money was debted from ny account i could nt get ticket conformation
Ref- no CCA12FDBG6761 GA9309527 TRANSFER TO 30993845637 AVENUES INDIA PRIVATE.

HI,on 14/08/2012 i purchased tickets for ek tha tiger show on 18/08/2012 with my debit card .BUT i didnt recieve any confirmation not on mobile no and not on my email id .I request you to refund the same.my card no is 5359600160000892.Thanking you

I tried to book 2 tickets for the movie "Ek Tha Tiger" in PVR Chandigarh on 22nd August 2012.
The bank transaction was completed and an amount of Rs. 293.71/- was deducted from my HDFC Card.
But my tickets were not booked, then i tried again same and booked successfully but deduction done two times and i have not received any return against unbooked tickets deducted amount.

by mistake I booked my tickets on a wrong date....I wanted to reverse that txn for a diff date.......There ans not poss. WTF. Really WTF...... wat kind of a service are you rendering. If this is the case, I know Im careless I will never ever use your service again. If someone from PVR monitors this blog, please inform the concerned person and take some action on the same,.,,,, today it is one... ooops sry many written on top..... some day you will be left with none (projection ) at the rate at which your service is rendered.
Part from this I have no complaints.... value for money.... great screeen... great seats..... Bad service in terms of refund and CC avenue sucks... please use another gate way like Direcpay or EBS. They are awesome..... Thx for reading it.


Should you feel I made sense. Drop me a mail khan.sharief@hotmail.com

If not.... you wasted time... .like how I did (if I failed to impresss you)

i had booked 8 tickets of pvr opulent for students of the year of 9.50 show . the amount got debited from the account but the tickets did not get booked. I want my money back at any cost.

palak
9810867346
palaksinghal75@gmail.com

There is no provision for cancellation,rescheduling or refund of the booked tickets in PVR cinemas. This is really not good as there may be instances when the tickets may have to be cancelled.

sir,,please my refund failed transacation dated 25-11-2012 at PVR SAKET, movie of Son of Sardar,,,,my next transacation is successfully saet No. M-28.29.30.