Dear Joseph,

We are sorry to hear about your grievance. We have made a note of your mobile number and shall get in touch with you at the earliest.

Regards,
ICICI Bank Customer Service Team.

Originally Posted by ICICI Bank Care

Dear Joseph,
binish @
Junior Member




Join Date
Oct 2010
Posts
1




@Fraud ICICI Credit card transaction happened on 7th oct without my confirmation .
Dear Management,




Myself is K.T.JOSEPH (9810510262) , is the regular ICICI card holder since very long and my ICICI visa card of@
number 4477464567463017 , got a call on 7th morning that i have done on line flight booking transaction of
worth 6k on 7th october in my mobile by icici bank customer care ,than i decline the same and inform them
to immediately stop my credit card service .@
I also got the confirmation of old card blocked service and also got new credit card..
Than again i got a call from customer care that i have completed the transaction of worth 35 k from ON LINE@
FROM my credit card on 10th oct , than also I refused him and informed him that I have alreday blocked my@
card .
When i recieved my bank statement yesterday(28th oct) ... I was fully shocked and surprized to see that@
there was fraud transaction been completed without my knowledge and my information on 7th oct@
Total 6 fraud transaction were made on that same day 7th oct and total worth value of approx 40k.
The biggest transaction had been credited to IBIBO WEB PVT LTD Gurgaon office of worth amount 35 k,
today i went to IBIBO Corporate office at sec 54 gorgaon, and from there I cane to know that three person by
the following names had done this on line flight booking on 7th and booked the flight with my home address
and used faked user name , e-mail i.d and fake mobile number to book that transaction.
name of the person appear in the IBIBO flight booking are;
Mr Izharulhaq ansari
Mrs shaeen ansari
Miss shabnam ansari
and the contact detail mentioned in that booking are -08097167603 ( this number is not working at present)
e-mail id - kt.thomas50@yahoo.in
booking gid - fmnoaspbhdz
no landline detail given in the booking.




I am very depressed and request you to kindly cooperate with me and get this amount completely reimbursed and also wants to file an F.I.R against the culprits through filing case in consumer protection cell/Court.




Looking for your full support and response asap . WHY SHOULD 1 PAY FOR THE TRANSACTION WHIHC IS NOT BEEN MADE BY ME .....BY SOMEONE ELSE USING FRAUD CYBER CRIME IS VERY SERIOUS MATTER AND ALSO THE CUSTOMER CARE IS SAYING THAT THEY CANNOT PROCEED THE COMPLAINT SINCE ITS BEEN DONE BY ON LINE ......... KINDLY PROVIDE ME COMPLAINT NUMBE AND PROCEDURE .
For any clarification pls feel free to call me at ;
K.T. Joseph
9810510262.
Last edited by binish; 10-29-2010 at 06:41 PM. Reason: more information providing




@
Submit Complaint..
11-01-2010, 07:17 PM #2 ICICI Bank Care @
Senior Member




Join Date
Sep 2009
Posts
1,105








Dear Joseph,@




We are sorry to hear about your grievance. We have made a note of your mobile number and shall get in touch with you at the earliest.@




Regards,
ICICI Bank Customer Service Team.
We are sorry to hear about your grievance. We have made a note of your mobile number and shall get in touch with you at the earliest.

Regards,
ICICI Bank Customer Service Team.

Dear Bank officicial Officer,


I am writing this mail again as since 7th oct 2010 ,after my fraud credit card transaction case ,nothing had happened as of now , and I have given the case in the dwarka court, its still under investigation and progress but i have alreday settled the due amount ,whihc I have never used but I have trusted you guys thats the resaon I have paid but what about my reimbursements of the amount , I am not a rich guy and earn each penny very sincerely and hardwork ,request you all to kindloy see to my matter once again and kindly relaese my fraud amount asap.
my mobile number is 98104510262, residing in dwaka.
Now we are seeing lots of these kind os cases been heard and happening to different parts of the worls ,also seen this kind of news in the newspaper as well , please you guys do somthing to stop this cyber crime and do some action plan to arrest these criminals and cheaters who have lots of connection inside the icici bank customer care and cheating people with some common telephone number whiohc they switcxh off after calling people .

Looking for some positive and help from your side...
Rgds,
K.T.JOSEPH

9810510262.



I AM REQUESTING EVERYONE TO KINDLY SUPPORT ME IN THIS MATTER ,SO THAT THESE KIND OF FRAUD CREDIT CARD TRANSACTIONS DOESNOT HAPPEN IN FUTURE ....PLS HELP ME TO FIND THE CRIMINAL .....PLS CONTACT ME IF ANYONE ELSE HAD THIS KIND OF BAD EXPERIENCE FROM ICICI FRAUD CREDIT CARD TRANSACTIONS ,SO THAT WE CAN PUT UP STRONG CASE IN COURT AND CAN ARREST THE CRIMINALS AND PUT THEM BEHIND THE BARS ,SO THAT THEY CANNOT CHEAT MORE INNOCENT PEOPLE LIKE ME IN FUTUIRE....
Rgds,
K.T.Joseph
9810510262.