Hi,

Your complaint has been noted. Please drop in your policy details and contact number at customercare@bajajallianz.co.in and our team will get in touch with you shortly.


Thanks
Bajaj Allianz Customer Care
customercare@bajajallianz.co.in

Bajaj Allianz Investment

I Himani Malik (Working with iGATE Patni Ltd.) had 1 Year back opened a Citibank A/c and the agent informed me about Bajaj Allianz investment and so i filled up the form and the agent claimed that I can close this policy after 1 year and will get the money back with interest. Every month, Rs.1500 were ddeducted from my Salary (Startng from 1st June 2010- till now). I recently lodge a request with Citi bank for the closure of this policy but I am not getting any accurate information for the procedure to close this policy. Its been 3 months, I am trying to contact and everytime I get the reply that we will arrange a callback but I havenot received any callback till now for the procedure of the closure of the Policy. Although Bajaj Allianz is pretty quick in deducting money from my account for an investment but now If I want to close this policy, I am not getting any correct reponse or information. Is it legal for them to do like this.

Please contact me as soon as possible for the above request. Below are my contact details.

Name: Himani Malik
Email Id: malik.himani1987@aol.in
Contact No.: 9716318466

Dear Ms. Himani Malik,

Bajaj Allianz always values its customers and hence is very sorry for the inconvenience caused to you.

Please note that we have received your request and investigating the matter. Can we request you to allow us some time into look this matter??? Our support staff will soon get in touch with you.
We appreciate your patience and time.

Thanks and regards

Bajaj Allianz Customer Support

HI Please confirm me when i will be getting my documents regarding my Suvidha Secure policy as my amount is deducted on 26 of NOV & please confirm when i will be getting the soft copy regarding this.

Dear Customer,

We apologize for the inconvenience caused. Could you please mail your contact details to help.support@bajajallianz.co.in?

Once we receive the details from your end, we would investigate the matter and would take the necessary actions on the issue you have raised.

We would like to inform you that we have created a separate customer care portal http:/support.bajajallianz.com/Support/ where you can post your queries.

Regards,
Bajaj Allianz

I Abhishek Gahlout (Working withSAIC INDIA Pvt Ltd.) had 1 Year back opened a Citibank A/c and the agent informed me about Bajaj Allianz investment and so i filled up the form and the agent claimed that I can close this policy after 1 year and will get the money back with interest. Every month, Rs.2000were ddeducted from my Salary (Startng from 1st October 2010- 31st September ). I never got docuyment of monthly premium deduction.

I recently lodge a request with Citi bank for the closure of this policy. The Bajaj allianz customer care representative told me that 7% of total money will be deducted though earlier I was told that after 1 year I will get money with interest. EVEN then it was OK for me. But what I received was the sum of only 14338 Rs
though I have submitted 24000 to them.
I mailed the bajaj allianz representative, but he didnt provided with satisfactory reply regarding the deductions made. Though they are too quick in deducting money but not so in providing satisfaction in their customers.

Please clarify me regarding this as soon as possible.
My Master Policy Number is : 0177206484
And my Membership number is: 5600000165.


My contact details are :

Name: Abhishek Gahlout
Email Id: abhishek.gahlout@wipro.com & abhishekgahlout16@gmail.com
Contact No.: 8826283403

Dear Mr. Abhishek Gahlout,

Bajaj Allianz always values its customers and hence is very sorry for the inconvenience caused to you.

Please note that we have received your request and investigating the matter. Can we request you to allow us some time into look this matter? Our support staff will soon get in touch with you.

We would like to inform you that we have created a separate customer care portal Bajaj Allianz Help and Support | Help and Support: FAQs, Queries, Complaints and Interaction where you can post your queries.
We appreciate your patience and time.

Thanks and regards
Bajaj Allianz Customer Support

Hi,

I have this suvidha account with Citibank and attached is the Bajaj Allianz Life Insurance Co Ltd. I have still not received any hard documents of the insurance. Neither can I track it online. I had my account opened February 2010. And its a year! Money gets deducted on time but even after repeated mail to customer care "Citi service/Pune HO/Bancassurance/Bajaj Allianz" I have not been successful in getting my papers. Could any one explain this please??

thanks and regards,
Priyanka

Dear Madam,

We apologize for the inconvenience caused. Could you please send your contact details to help.support@bajajallianz.co.in?

Once we receive the details from your end, we would investigate the matter and would take the necessary actions on the issue you have raised.
We would like to inform you that we have created a separate customer care portal Bajaj Allianz Help and Support | Help and Support: FAQs, Queries, Complaints and Interaction where you can post your queries.

Regards,
Bajaj Allianz Customer Care

Hi

I am S.R.Karthik. Recently i have opened a SARVE SHAKTI SURAKSHA Policy with Bajaj Allianz (with Citibank acc).


My Membership Number is 0240985518 & my Premium is Rs. 1,500 for 10 Years.


My Contact Number 9942424662.


I have been deducted 1,500 rs at Nov-30-11 & another 1,500 rs at Dec-31-2011.


But while i contacted your customer care, they informed that my policy account hold only one payment of 1,500. I am very much confused about this.


I need to know what happened to my 1,500 amount that deducted during Dec-31-2011.


And hereby I need to know how to cancel my Policy. Please help me out in this.

I have put out a mail to customercare@bajajallianz.co.in


I don't want any further deduction of amount from my Account. I need to cancel the Policy


Regards,

S.R.Karthik

Dear Mr. S.R.Karthik,

Bajaj Allianz always values its customers and hence is very sorry for the inconvenience caused to you.

Please note that we have received your request and investigating the matter. Can we request you to allow us some time into look this matter??? Our support staff will soon get in touch with you.

We would like to inform you that we have created a separate customer care portal Bajaj Allianz Help and Support | Help and Support: FAQs, Queries, Complaints and Interaction where you can post your queries.
We appreciate your patience and time.

Thanks and regards
Bajaj Allianz Customer Support

I had few months back opened a Citibank A/c and the agent informed me about Baja Allianz investment and so i filled up the form and the agent claimed all documents will reach me same time i get my Citi bank details well its been three months now, i saw in my bank statements that from last two months Bajaj Allianz has been deducting from my Citi bank A/c a sum of Rs.1500, i recently lodge a complain with Citi bank and after some days i got a call from Bajaj Allianz that my documents have been dispatched to my house address when all my correspondence address was mention correctly. then the executive said if it comes back undelivered then it will be forwarded to my office address. but till now no documents has arrived to any of my addresses , although Bajaj Allianz is pretty quick in deducting money from my account for an investment i have no papers to confirm or claim that i do have a policy with Bajaj Allianz. Is it legal for them to do like this.