Originally Posted by dajit1

Hello Friends,

This is to share with you the following problem I am facing from HDFC Bank Credit Card:

I took a Personal Loan of Amount 1.00 Lacs from HDFC in 2004 at Nagpur and have settled the same with "All dues Cleared" in April 2007. I settled that Account from Pune,since I shifted from Nagpur in 2006.

Now on 10th October 2010, I received call from a Lawyer firm of Mumbai that I got a Credit Card on my name, and got Rs. 81000/- as dues and If we don't compromise with the Bank, an "Arrest Warrant" will be issued from the nearest Police Station from my current Residence.

The most important factor is they always threat such things to the Female Members of the family, who immediately get panicked. When after taking the number from my mother, I called their office and talked to the same lady, who was not in the position (as said by her) to give me the full details and asked me to reach Chennai on 16th October 2010 to get details.

On 11th October through some friends I got the number of Nagpur HDFC branch, and got the information that this card was issued on my name on 18th August 2004 (which I never knew has existed) under a scheme in which If u took personal loan from HDFC they used to give a Free Credit of limit Rs. 15000/-.
Now, since it was issued with my Personal Loan, nobody has ever contacted me from 2004 to 2010 for its dues or anything, even when they had all my contact details of Pune, from where I settled this Personal Loan Account.

I explained everything to them, but they suggested me, even if it is used by anybody else, the legal action will be made against me. Then, I came to know that this account can be settled in Rs. 20,800/- and to stop further legal actions I have deposited Rs. 10000 on 15th October 2010, and now hope you to help me in dealing with such a case, in which I don't know whether any HDFC Employee or anyone else has used this card and I am compelled to pay for it.

Ajit

Dear customer,

We apologize for any distress our bank representatives may have caused your family. We would also like to investigate your complaint in greater detail, and request you to write in to talktous@hdfcbank.com with your account / personal loan account number, contact details and the reference id TTU00116618102010. Once we receive this information, our team will check your card details and will shortly be in touch with you.

Regards, Customer Assistance, HDFC Bank

Originally Posted by dajit1

Hello Friends,

This is to share with you the following problem I am facing from HDFC Bank Credit Card:

I took a Personal Loan of Amount 1.00 Lacs from HDFC in 2004 at Nagpur and have settled the same with "All dues Cleared" in April 2007. I settled that Account from Pune,since I shifted from Nagpur in 2006.

Now on 10th October 2010, I received call from a Lawyer firm of Mumbai that I got a Credit Card on my name, and got Rs. 81000/- as dues and If we don't compromise with the Bank, an "Arrest Warrant" will be issued from the nearest Police Station from my current Residence.

The most important factor is they always threat such things to the Female Members of the family, who immediately get panicked. When after taking the number from my mother, I called their office and talked to the same lady, who was not in the position (as said by her) to give me the full details and asked me to reach Chennai on 16th October 2010 to get details.

On 11th October through some friends I got the number of Nagpur HDFC branch, and got the information that this card was issued on my name on 18th August 2004 (which I never knew has existed) under a scheme in which If u took personal loan from HDFC they used to give a Free Credit of limit Rs. 15000/-.
Now, since it was issued with my Personal Loan, nobody has ever contacted me from 2004 to 2010 for its dues or anything, even when they had all my contact details of Pune, from where I settled this Personal Loan Account.

I explained everything to them, but they suggested me, even if it is used by anybody else, the legal action will be made against me. Then, I came to know that this account can be settled in Rs. 20,800/- and to stop further legal actions I have deposited Rs. 10000 on 15th October 2010, and now hope you to help me in dealing with such a case, in which I don't know whether any HDFC Employee or anyone else has used this card and I am compelled to pay for it.

Ajit

Dear customer,

Just a reminder that we still haven't heard from you. We request you to write in to talktous@hdfcbank.com with your account / personal loan account number, contact details and the reference id TTU00116618102010.

Regards, Customer Assistance, HDFC Bank