When you buy phone they claim it is best mobil, I bought .S3 on 18th of June2012' when they sold the mobil they claim the screen is scratch proof and no need of any screen guard, I told them 100 times is it ok without screen guard,they say this is words best bless used and it is 100% guaranty it is scratch proof.
On 20 th we find one scratch on screen
We went to show room and shoes to them, they say no problem please visit service veneer they will take care of this .
Today we went to service center they are not ready to change the screen and even they do not have respect to customer, Mr Akash floor manager at neheru place service center do not know how to talk to customer, he is not ready to give any reply in writing.
SAMSUNG is just fooling their customers and suppling bad quality mobile to their customers.