Dear Sir/Madam

This is in reference to my FAMILY HEALTH INSURANCE COVERAGE of Rs. 5,00,000/- from RELIANCE GENERAL INSURANCE CO LTD, I have done this insurance on the 2008 & since then I have paid 2 premiums already (details mentioned below for your ready reference) and now when the renewal time has come again for the tenure of 2010-2011 the RELIANCE GENERAL INSURANCE CO LTD is asking for a Premium which is not possible for me to pay them as it is very much higher in side as the last 2 premiums that I paid was absolutely within my reach. I have recieved a letter from Reliance General Insurance Co ltd yesterday (i.e., 06/10/10) where they the signatory authority has clearly mentioned that the premiums (2 nos) that I paid previously against Rs. 5,00,000/- was wrongly calculated & that they are very apologising for it but my point of contention is when I actually took this INSURANCE way back in 2008 for my family, Reliance General Insurance Co Ltd has never told me that they have wrongly calculated the premiums but now they are saying that the premiums were wrongly calculated. Now my question to INDIAN CONSUMER COMPALINTS FORUM is WHY RELIANCE OFFERED ME SUCH PREMIUMS DURING THE BOOKING OF THE INSURANCE is because they wanted to CAPTURE THE MARKET BY DOING THIS & LATER THEY ARE GOING TO CUT THE THROAT OF THE CUSTOMER LIKE A GOAT??? I need a answer for it as I dont have my easy money with me like MR. ANIL AMBANI PROBABLY HAVE GOT...by doing these things to his CUSTOMER which he FORGETS that what ever today his FATHER & HIMSELF are ALL BECAUSE OF THEIR CUSTOMER'S continuous support towards various investments to RELIANCE.
Today I have realised that why people of India they CURSE RELAINCE like anything.....this is BRAND OR COMPANY has got no respect for the INDIANS. Many of my freinds actually adviced me not to invest any money to this BULL SHIT company as they are not at all RELIABLE though their COMPANY name is RELIANCE.....very funny... is nt it???
The details of my Insurance is mentioned below for your ready reference;
1. INSURED AMOUNT - RS. 5, 00,000/- 2(RENEWAL EVERY YEAR RATHER)
2. INSURANCE PLAN – SILVER
3. 1ST YEAR PREMIUM AMOUNT - RS. 6835/- (2008 - 2009) [INSURANCE POLICY NO - 282510347387)
4. 2ND YEAR PREMIUM AMOUNT - RS. 4811/- (2009 - 2011) [INSURANCE POLICY NO - 9202792825010222]
5. 3RD YEAR PREMIUM RENEWAL AMOUNT - RS. 11882/- (2010 - 2011) which is due to be paid by 10/10/2010 - My question lies here...why this AMOUNT now?? and that I cant be able to pay this amount as its pretty high for me & if I declare to RELIANCE GENERAL INSURANCE CO LTD that I cant be able to pay this premium renewal amount of Rs. 11882/- they will say alright we will then CLOSE this policy for you then, but what happened to those premium amount that I paid for last 2 years & didnt avail the services (CLAIM FREE YEARS) too and because of those low premium rates previously I agreed & decided to continue but now I am in LOSS PRACTICALLY.
However, I must add on with this as well regarding the MIS SPELL of my FIRST NAME i.e., PARATHA instead of PARTHA in the policy document / certificate for which I have requested Reliance to change the same & that they have changed it as per their letter (ENDORSEMENT LETTER) dated 15th october 2009.
Awaiting for your kind response in this regard please.
Thanking you
Warm personal regards

Partha Pratim Chowdhury