We have a 7 Kg DIGITAL front loading IFB washing machine since last 3-4 years. My machine is under AMC. I am in AHMEDABAD. My machine is not working since last 1 month.

The machine once switched on will not stop but it continuously runs. We have to switch off the main power to the machine. The main problem is we can’t open the door of the machine and thus the clothes remains inside the machine. We have not been able to take the clothes out of the machine at all. I have raised the complaint bearing Complaint number 5084825 but still it is not resolved by IFB.

In spite of the repeated request to the help line no service persons are attending the machine, the manager at AHMEDABAD is not even attending the calls. I am not able to understand the reasons for this casual attitude. No higher officials telephone numbers are available for the redressal