TO
THE MANAGER
CUSTOMER SUPPORT
MICROTEK INTERNATIONAL PVT. LTD.
NEW DELHI-110041


R/S SIR ,
I have purchased a COMPAQ Desktop Computer on dated 14-10-2009 from Krishna Agency Pvt. Ltd. , Boring Road , Patna (BIHAR)-800001 , along with MICROTEK UPS was free , Vide invoice no:- R0125109-10. MICROTEK UPS serial no. is 9JUPNB432430 , Model no:- HGE600AZ . It is not working properly.I have registered a complaint on 11-03-2010 and the complaint ID is 2010:000347. But no engineer visited till date. I have been talked many times to customer care on Phone no:- 0612-2216017, Mob. no:- 9304895399, they just says we are sending our engineer but no engineer came till date. This reflect the negligency towards the customer care. And they are just harass to me.

These circumstances are showing me the way to consumer court. Plz repair the UPS
immediately otherwise I will take strict legal action against you.





RAKESH KUMAR NIRALA
J.P COLONY , SURATGANJ ,
Ward no:- 12, MADHUBANI (BIHAR)- 847211
Mob no:- 09416900111