This is a discussion on Indiatimes SHopping COmPlaint-wrong commitment within the Product And Services forums, part of the Miscellaneous category; am highly disappointed by your services. 1st people give wrong commitments stating that there is no processing fee on the ...
am highly disappointed by your services.
1st people give wrong commitments stating that there is no processing fee on the EMI. This commitment was given by order taking dept.(AJIT)
Then when I came to know about this hidden charges, I called the customer care where my order was put in cancellation process,what the kind of work they do sending a confirmation they will take 6 days.
I was given a commitment by SAKSHI from the customer care you will get a confirmation message from us within 24 hours.
I think you should hire right people because your CCE don’t have etiquettes to speak to the customer.(Sanjeev Kumar-Customer Service)
ORDER NO.112587622
Cancellation NO.450174
I want my refund back, I am sorry to say that your sales and customer service is really not up to the mark
Confirm me the receipt of my money back.
I don’t have time to call up the customer service again and again.