Dear Sir,

In bellow mentioned statement; I have described my harassment & painful experience after buying such a bike of TVS. It is not only with me, I also know many of TVS Apache FI 160 owner who have been suffering the same. I'm sure that TVS company is just intend to make short term profit by making very poor, cheap quality & faulty design vehicle like TVS Apache FI 160. They know well, how to lure customers by hiding their faulty spares behind eye catchy cabinets. I'm sure that their servicing is not going to give us any desired output. I am just working to assemble some of unsatisfied consumers like me & file a case aginst TVS. I may not get compensation but at least I don't want to see any more person to suffer like me. Please suggest/guide me so that we can file a strong case against TVS.

Regards,

Debadatta Mishra
M-09861819208


POOR QUALITY BIKE

Bike Owner Name: Debadatta Mishra.

Bike purchased on: 08/11/2009.

E.No- 0E5L92013366.
CH. No- MD634LE569L13667.

Defects in bike:
i) Abnormal vibration (whole bike body) after 50km/hr.
ii) Engine auto cutsoff (stop) in running.
iii) Misfiring.
iv) Knocking sound & pick up.
v) Gear box (Gear Slippage).
vi) Tyre skid (indicates poor TVS tyre quality).
vii) Faulty Tachometer & Fuel gauge.
viii) Very uncomfortable sitting design (Suffering from back pain during/after riding)

Suffering from: After around 2 months of purchase.

Servicing: 3 times. (But problem persists till now).
1st two servicings at Gurugovind TVS (Rourkela)
3rd servicing at Jyoti Motors (Bhubaneswar)

Service support Limitation: Only computerised service stations can do the servicing/troubleshoot of FI version bikes. Based upon my research; in ORISSA such kind of service stations available in two locations(Bhubaneswar & Cuttack).
Purchased from: OBERAI TVS- CRPF Square, Bhubaneswar.

Promise of TVS sales man during purchase: Mr. Surya Patra of Oberai TVS had made me interested to buy FI variant TVS Apache RTR 160 FI where as I was previousely interested in non-FI version. As per him it is a premium segment quality bike of TVS in build quality, technology & looks. Also he informed me that, I can also avail service support from authorized service station in Rourkela (my workplace). But in actual; here in Rourkela- one & only Gurugovid TVS service station is available who have n't been equiped & trained to do servicing of TVS FI bikes. Servicing means only they understand oil change, air & oil filter replacement and cleaning of bike.

Finally I had to bring it to Bhubaneswar by train parcel for Servicing & toubleshoot.
Personal Experiece with the bike:

If our esteemed Indian Government will impose ban on foreign products; I will prefer to be bike less instead having a bike like TVS Apache RTR 160 FI.

If owner of TVS company will rufund my bike price (even after deducting depriciation value); I will keep his photo to pray him till rest of my life.

If somebody who believes only in looks & second hand bikes, please contact me (09861819208). I have purchased this tension (TVS Apache RTR 160 FI) at around Rs. 72,000/- (INR).

If any satisfied TVS Apache RTR 160 FI owner do exists in India; please contact me, It will my pleasure to be friend of that lucky person.

I will suggest all my bad wishers to buy this bike without going through customer complaints/feedback forum.