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Mobile DND -Receiving the Promo SMS even after starting DND since 4 months frm Airtel

This is a discussion on Mobile DND -Receiving the Promo SMS even after starting DND since 4 months frm Airtel within the Product And Services forums, part of the Miscellaneous category; I am Vamsee subscriber of Airtel pre-paid num: "9908864499'' I have started DND 4 months back for my number On ...

  1. #1
    Vamsee is offline Junior Member
    Join Date
    Sep 2010
    Posts
    1

    Default Mobile DND -Receiving the Promo SMS even after starting DND since 4 months frm Airtel

    I am Vamsee subscriber of Airtel pre-paid num: "9908864499''
    I have started DND 4 months back for my number
    On calling the Airtel CC, got the following info about my airtel account:
    DND requested on: 15 APRIL 2010
    DND on force from: 30 MAY 2010

    Still, I am getting the promo SMS es.
    When called to the airtel cc- '121' "several times..", they say they can only restrict Airtel OBD and Airtel SMS promos and not from other external advertisement sources...

    Daily I get SMS'es from companies which i hav never subscribed or never interested in:
    Following are some list of names which i receive sms from:
    1. td-coupon
    2. ba-unimatic
    3. 9700123568
    4. 9642208573
    5. td-dialUz - 9966997994
    6. Tata AIG
    7. lm-batra
    etc etc every day

    Also sometimes receive some calls from HDFC credit cards for offering credit cards..
    Recently when informed the HDFC tele-caller , i enquired if i have account with their branch. On getting no reply, then i informed that I started DND.
    Upon telling, she asked what is it..!!??
    I had to spend time telling her the DND is what and all.. !

    Please let me know procedure how to restrict these SMS filling my Mobile Inbox everyday....
    If this is not controlled by Airtel. whom should i contact with?

    Thanks and Regards
    Vamsee

  2. #2
    HDFC Bank Guest

    Default Response-Mobile DND -Receiving the Promo SMS even after starting DND since 4 months f

    Quote Originally Posted by Vamsee View Post
    I am Vamsee subscriber of Airtel pre-paid num: "9908864499''
    I have started DND 4 months back for my number
    On calling the Airtel CC, got the following info about my airtel account:
    DND requested on: 15 APRIL 2010
    DND on force from: 30 MAY 2010

    Still, I am getting the promo SMS es.
    When called to the airtel cc- '121' "several times..", they say they can only restrict Airtel OBD and Airtel SMS promos and not from other external advertisement sources...

    Daily I get SMS'es from companies which i hav never subscribed or never interested in:
    Following are some list of names which i receive sms from:
    1. td-coupon
    2. ba-unimatic
    3. 9700123568
    4. 9642208573
    5. td-dialUz - 9966997994
    6. Tata AIG
    7. lm-batra
    etc etc every day

    Also sometimes receive some calls from HDFC credit cards for offering credit cards..
    Recently when informed the HDFC tele-caller , i enquired if i have account with their branch. On getting no reply, then i informed that I started DND.
    Upon telling, she asked what is it..!!??
    I had to spend time telling her the DND is what and all.. !

    Please let me know procedure how to restrict these SMS filling my Mobile Inbox everyday....
    If this is not controlled by Airtel. whom should i contact with?

    Thanks and Regards
    Vamsee
    Dear Vamsee,

    We are extremely sorry about the calls you have been receiving - one way you can prevent such calls from the bank is by registering for the Do-Not-Call facility on our website.

    Please note that it may take upto 45 days for this facility to be activated.

    Regards, Customer Assistance, HDFC Bank

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