Presently I am in Kenya for a Project on deputation basis and shall return back to India on completion of the same.
I applied for HDFC Home Loan for a property at Kerala which is under construction. While initial discussion with the bank I made my resident status very clear that being an NRI at this point of time, I shall come back to India on completion of my assignment. Based on this discussion they confirmed that I can apply as Resident Indian as am getting salary in India in addition to my overseas allowance in Kenya. I told HDFC that I will not be able to produce FORM 16 as am paying taxes in Kenya for my salaries in Kenya & India. I can produce Income Tax Return Filed in Kenya. I sent all the required documents alongwith processing fees in the month of February 2010.
After regular follow up with them, I was told that it is under process and shall be through in 2-3 weeks. This statement I am getting from last more than 5 months. Now at this time they are telling that they cannot process my application as a Resident instead I have to apply again as a NRI. Moreover they have encashed the processing fee cheque without processing anything.
Because of this action from HDFC, I had put in my part of amount for the construction of the house leaving my bank balance NIL which I should not have done until getting clearance from the bank regarding my loan application. Am totally confused and cant decide what to do.
All the correspondence have been made via email. I want to sue HDFC for their giving false informations and keeping the customers in dark without providing actual picture of the status of their application.