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Samsung Mobile Complaint

This is a discussion on Samsung Mobile Complaint within the Product And Services forums, part of the Miscellaneous category; I have bought Samsung F480 handset last year as on 6th Dec in Delhi. But this mobile started giving problems..like ...

  1. #1
    SurbhiGrover is offline Junior Member
    Join Date
    Aug 2010
    Posts
    1

    Default Samsung Mobile Complaint

    I have bought Samsung F480 handset last year as on 6th Dec in Delhi. But this mobile started giving problems..like complete hang...touch not working , camera automatically opens up & back button will not work.
    I went to Samsung Service center 1.5 month back & given my mobile for service...after 2-3 days back they returned it with few more scratches & color problems & actual problem is not resolved.
    Then i went again, they kept my mobile for approx 10 days & claimed hanging problem is solved. I checked my mobile & realized that it is not catching any network. I went again to Service center with this problem & they opened my mobile & found that the part which catches service provider network is missing. Luckily they found the part in their center & put it into my mobile. Now my mobile started giving same problems again.
    They finally agreed that mobile is having complete hangout problems & again kept it for servicing for few more days & i got it back after 3 weeks. They again claimed that mobile is completely fine now & they have changed the problematic parts. But within one day the hangout problem started recurring..and now i am completely in frustrated , agitated as i this handset is giving me so much of problems.
    I have spent 13.5 K on this phone & i am getting value of basic features like picking up the calls. As my mobile will hang mostly when someone's calls & i can't accept , reject or silent my mobile. I have to takeout the battery & then insert it again & then switch on it. My mobile is in warranty period and I don't want this phone now, please give me a replacement or return my money, as i don't think samsung service center is competent enough to resolve the problem with this mobile.

    Regards
    Surbhi

  2. #2
    Unregistered Guest

    Default SAMSUNG Mobile Galaxy 3

    I bought a samsung Galaxy 3 mobile in Dec 2010,There were enormous problems,it use to hang every time,camera was not working at times,I gave a complaint from where i bought,there was no response,i went to the service center,they serviced it,and in one week we got the same problems repeated,this time we requested for a new handset,it took 7 weeks to replace,now I do not want to use it,as in future the same problems may repeat and moreover this particular model is outdated and discontinued ,you have dumped it on me,I need my money in return for the phone.

    Regds

    Ayush

  3. #3
    Unregistered Guest

    Default Samsung Galaxy Fit S5670

    Purchased Galaxy fit from planet M and very first day found that its back button is hanging. Out of every 10 clicks on back button at least it will stuck twice. Sometimes if its stuck, however hard you press it wont go back. then you have to press home button.
    its running android 2.2, called up dealer and he told this may be a software issue. Going to meet him today to see what happens on this but found that back button stucking is common across many samsung models.
    personally dont want to do any experiments with the phone as its only two days old.

    will update this thread on progress and testify samsung customer care

    kailash

  4. #4
    Unregistered Guest

    Default update on Galaxy fit back button issue

    Dealer took the phone and sent it to samsung service center. didn't get any repair report from service center but the phone came back same day in the evening.
    It seems service center guys updated the OS to 2.2.1
    Checked it on dealers place and found it still hangs intermittently.
    tried the phone for two days and the back button still not working and this is very frustating experience.
    going to send this back to dealer to see what else can they do.

    -kailash

  5. #5
    Unregistered Guest

    Default hanging problem

    samsung galaxy fit is a nice phone but there are many draw backs in this phone ...
    realy frustrating n disturbing...
    no flash light..
    no front camera..
    very very less internal memory..
    very very less ram..

    big draw back is that it go hang always at the time of emergency ,,...
    unable to cut the running call..
    unable to connect to new call..
    unable to write msg quickly coz it go hang without any reason..

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