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This is a discussion on complain within the Product And Services forums, part of the Miscellaneous category; I am using a mobile connection of Vodafone 9830653335 in Kolkata.I had applied for DND service for my mobile number ...

  1. #1
    somenathpchowdhury is offline Junior Member
    Join Date
    Aug 2010
    Posts
    1

    Default complain

    I am using a mobile connection of Vodafone 9830653335 in Kolkata.I had applied for DND service for my mobile number on 9th of april 2010 with a service registration number 987120392.But till date I am receiving the promotional sms from different companies.

    After receiving a promotional sms from tata aig I made a complain in Vodafone Customer care dated 24.0.2010 with a registration number 999567056.
    But till date I am receiving the promotional sms from various companies and it a very much irritating thing for me.
    On 14.08.10 I went to Vodafone store in Girish Park where I made a written complain about these matter.

    I have got a call from vodafone care on 22.08.10 and the executive asked me from where I m getting such promotional messages and what about the contains of that sms.

    For past one month I have got many sms and its is not possible for me tell that executive about the details of those sms.I deleted most of those sms.I requested him to check the sms status from their server as there must be some details where she can find out the exact details of incoming messages to my mobile number.But she denied.

    Got a sms from vodafone care dated 22.08.10 stating that "hello. in response to your complaint no 999567056 we are unable to reach you on your mobile to give an update..."
    These type of statement is totally a false claim from vodafone because vodafone never tried to solve the problem.

    As a mobile subscriber I have the full right not to receive any promotional sms from any company after activating the DND services more then 3 months back.But my service provider vodafone is not at all helping me in these matter.

    The below mentioned companies are sending sms in regular basis in my mobile number

    1)TD.Focus
    2)TD-TOPSTOCK
    3)TD-ICI-LOM
    4)TD.GH
    5)TD-PRIME
    6)TD-AMPLEEDU
    7)TD-ShoeCARE
    8)TA-TATA AIG

    Please look into the matter and help me out

    Regards

    Somenath Paul Chowdhury
    21,Banamali Sarkar Street
    Kolkata 700005
    9830653335

  2. #2
    Unregistered Guest

    Exclamation Paritosh

    Hi I am also getting same sms atleast companies have system to track the numbers or place from where these SMS origins

  3. #3
    Unregistered Guest

    Default TATA AIG life

    Dear Sir,

    We regret the inconvenience caused to you in this regard.

    We have updated your contact number in our DNC list.

    We request you to kindly send us an email on our email id customercare@tata-aig.com in case of any further concerns.

    Regards,
    Customercare Team
    Tata AIG Life

    Quote Originally Posted by somenathpchowdhury View Post
    I am using a mobile connection of Vodafone 9830653335 in Kolkata.I had applied for DND service for my mobile number on 9th of april 2010 with a service registration number 987120392.But till date I am receiving the promotional sms from different companies.

    After receiving a promotional sms from tata aig I made a complain in Vodafone Customer care dated 24.0.2010 with a registration number 999567056.
    But till date I am receiving the promotional sms from various companies and it a very much irritating thing for me.
    On 14.08.10 I went to Vodafone store in Girish Park where I made a written complain about these matter.

    I have got a call from vodafone care on 22.08.10 and the executive asked me from where I m getting such promotional messages and what about the contains of that sms.

    For past one month I have got many sms and its is not possible for me tell that executive about the details of those sms.I deleted most of those sms.I requested him to check the sms status from their server as there must be some details where she can find out the exact details of incoming messages to my mobile number.But she denied.

    Got a sms from vodafone care dated 22.08.10 stating that "hello. in response to your complaint no 999567056 we are unable to reach you on your mobile to give an update..."
    These type of statement is totally a false claim from vodafone because vodafone never tried to solve the problem.

    As a mobile subscriber I have the full right not to receive any promotional sms from any company after activating the DND services more then 3 months back.But my service provider vodafone is not at all helping me in these matter.

    The below mentioned companies are sending sms in regular basis in my mobile number

    1)TD.Focus
    2)TD-TOPSTOCK
    3)TD-ICI-LOM
    4)TD.GH
    5)TD-PRIME
    6)TD-AMPLEEDU
    7)TD-ShoeCARE
    8)TA-TATA AIG

    Please look into the matter and help me out

    Regards

    Somenath Paul Chowdhury
    21,Banamali Sarkar Street
    Kolkata 700005
    9830653335

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