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product not recieved from HOMESHOP18

This is a discussion on product not recieved from HOMESHOP18 within the Product And Services forums, part of the Miscellaneous category; i just bought on 7th aug INALSA FOOD PROCESSOR from HOMSHOP18 through website. they delayed to dispach the product. and ...

  1. #1
    pravinshindesh1 is offline Junior Member
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    Aug 2010
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    1

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    i just bought on 7th aug INALSA FOOD PROCESSOR from HOMSHOP18 through website. they delayed to dispach the product. and till the product not recived.the details are below.

    Sub Order Number 30268701
    Order Number 900205185
    Merchant Name and Number Inalsa(62)
    Item Number/Product Number 6776
    Item SKU No Magic-TM
    Item Title Inalsa Magic Food Processor

    Order Number 900205185
    Total SubOrder 1
    Order Date Aug 7, 2010
    Order Time 8:04 PM
    Current Status Order shipped
    Shipping Address pravin balkrishna shinde surabhi, shivaji nagar, at-post- tal:wada, dist:thane
    Thane
    Maharashtra, India421303
    Shipment Details Normal Courier ( Shipped on Aug 12, 2010 ). ( 200019855 )

  2. #2
    Unregistered Guest

    Smile Response on Blog By PravinShindesh posted on 24th August 2010.

    One of our customers Mr. PravinShindesh has raised a concern regarding non receipt of order for Inalsa Magic Food Processor on his blog posted on 24 th August 2010.

    Our business partner M/s Inalsa has shipped the order through their courier partner M/s Trackon .

    Since he confirmed non receipt of the same, we have refunded the order value of the same .

    This incidence is a stray aberration to the quality standard we strive to achieve for our valued customers.


    With Regards,
    Sourabh Shrivastava
    Customer Services - HomeShop18

  3. #3
    Unregistered Guest

    Default Response on Blog posted by Pravinshindesh on 24 th August 2010.

    One of our customers Mr. PravinShinde has raised a concern regarding delivery of his order of Inalsa Magic Food Processor.


    Our business partner M/s Inalsa has shipped the order through their courier partner M/s Trackon .

    Since he confirmed non receipt of the same, we have refunded the order value .

    Such feedbacks provide us an opportunity to improve our services and make a delightful and memorable shopping experience at all times.



    With Regards,
    Sourabh Shrivastava
    Customer Services - HomeShop18

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