Dear sir / madam,

i am leelavathi.K, from Bangalore.

My order no's : 548997389 and 548859481 (Deccans Special Combo) and (Kundan Multicoloured Necklace)

I get to be cancelled my order because i have a Money problem

please do the needful.

hi
did you receive your money back?
I am also a naaptol customer, waiting from last 50 days for refund from naaptol.
I hope they are not cheating customers...
Please reply this post..

Dear Customer,

We were trying to reach you on:8108387866, but at that time you were not contactable.

Please accept our sincere apologies for the inconvenience caused to you. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.

Your complaint Id 3021192 & we have escalated this case to concerned vendor they will get back to you at the earliest. We request your patience in the interim.

You can also directly write to the vendor at care1@voxmobiles.com & care2@voxmobiles.com.

Please be assured of complete & satisfactory resolution.



Thanks & Regards,

Customer Care
Naaptol Online Shopping Pvt.Ltd.

Dear Heena,

We acknowledge the receipt of your order. Would like to inform, we have initiated a complete refund for the said order.

Cheque Favoring : Heena Laxmidas Bhanushali Amount : 1699.00/-

Please be informed it takes 3 working days for us to prepare the refund cheque and the same will be couriered to you at your mailing address, we expect you to receive the cheque within 7-10 working days.

Do write us back at feedback@naaptol.com if the cheque is not delivered in 7 to 10 working days or call us at 09223516148 for further assistance.

Request your patience in the interim.

Thanks & regards,

customer care
naaptol online shopping pvt.Ltd.

Ordered one microwave oven 17/07/12..and got it in damaged condition 31/07/12..registered a complaint with naaptol...want somebody to pick it up from my place..since product is very heavy and big..I cannot carry it to any courier counter to send it back...I stay in kandivali (east) 400101, mumbai..there is no courier service available.


(order no 4439217)

Dear Aalekh,

We are sorry to note that the item that you have purchased through the order no-4439217 & as per our telephonic conversion you said that you have received damage/defective product.This is a very rare and unfortunate case and we apologize for the same.

Your complaint Id 3306163& we have escalated this case to concerned team and awaiting a revert on the same.We request your patience in the interim.

Please be assured of complete & satisfactory resolution.



Thanks & Regards,

Customer Care
Naaptol Online Shopping Pvt.Ltd.

Dear sir / madam,

i am gowrivelusamy, from pollachi
My order no : 4689814 (Eureka Forbes Trendy Nano)
I get to be cancelled my order because i have a Money problem

please do the needful.

Dear Customer,

As per your request your order has been cancelled.

In addition, we will further evaluate how we can prevent this problems from occurring again in the future.

It’s our goal to retain you as a satisfied customer and will hope to serve you again in the future.

Do shop with us.



Thanks & Regards,

Customer Care
Naaptol Online Shopping Pvt.Ltd.

Dear Heena,

As per our telephonic conversation, you said that you have received refund amount cheque of 1699.00 against the order no:3782600 & further you do not have any complain against Naaptol.

In addition, we will further evaluate how we can prevent this problems from occurring again in the future.

It’s our goal to retain you as a satisfied customer and will hope to serve you again in the future.

Do shop with us.



Thanks & Regards,

Customer Care
Naaptol Online Shopping Pvt.Ltd.