Originally Posted by kumagirish@gmail.com

hi i am girish

i recently came to know that somebody has commited a fraud on my name by opening a bank account in HDFC bank some how they got access to my documents and have opened a credit card account on my name now they have send telegrams to my permanent address asking me to pay the bills.I called them back and said that i never have an account in HDFC bank since that i have got number of calls from HDFC for bill payment i was harrased in every aspect after few months an advocate called me on behalf of HDFC asking me to give a confirmation in written abt the current situation i said i have nothind to do with that how can i get out of this situation they are threating me to put my name under RBI what can i do please help the fraud commited is for amount Rs.50,000 to Rs.70,000

Dear Girish,

We would like to investigate your complaint further. Request you to write to us at talktous@hdfcbank.com with the credit card number (as mentioned in the statements), your contact details and the id TTU00092723082010 mentioned in the subject line of your mail. As soon as we receive this information, a bank representative shall contact you.

Regards, Customer Assistance, HDFC Bank

i have already mailed to talktous.... and i cant recall i have applied for one ever in my life so i would not know abt the credit card number

Originally Posted by kumagirish@gmail.com

i have already mailed to talktous.... and i cant recall i have applied for one ever in my life so i would not know abt the credit card number

Dear Girish,

Kindly refer to the bills you have been receiving from the Bank. Every credit card bill has the card number mentioned in it. Also provide us with your contact details along with the reference id TTU00092723082010.

Regards, Customer Assistance, HDFC Bank

i didnt get any bills as such i only came to know abt all this scam after i got a telegram from HDFC asking me to pay the bill then i called them on the number they specified in the telegram which reavealed the all about the fraud and more ever i never applied for a credit had i applied for a card i would have known that.

Originally Posted by kumagirish@gmail.com

i didnt get any bills as such i only came to know abt all this scam after i got a telegram from HDFC asking me to pay the bill then i called them on the number they specified in the telegram which reavealed the all about the fraud and more ever i never applied for a credit had i applied for a card i would have known that.

Dear Mr Kumar,

Your concerns have been highlighted to the respective unit for resolution. We shall reply with the status within 3 working days. We appreciate your co-operation and patience in the interim. Should you wish to contact the bank in the meantime, we recommend you write to us at talktous@hdfcbank.com. Please make sure you mention the reference id TTU00092723082010 in the subject line of the mail.


Regards, Customer Assistance, HDFC Bank