Complaints against SUN DTH
This is a discussion on Complaints against SUN DTH within the Product And Services forums, part of the Miscellaneous category; Dear Sir, Myself is Ashok Kumar Pandey, I am a subscriber of Sun Direct, residing in Lucknow, My Smart Card ...
- 08-05-2010, 04:56 PM #1Unregistered Guest
Complaints against SUN DTH
Myself is Ashok Kumar Pandey, I am a subscriber of Sun Direct, residing in Lucknow, My Smart Card no is 41171200375. Earlier I was having the plan “Hindi shine package”. From July 8th all subscribers are suffering with disturbance of telecast some specific channels due to Satellite problems. I am not worry about it. I am suffering with another problem. On 2nd Aug 2010, approx 9.P.M, I have changed my plan from Hindi Shine pack to Mega shine (Hindi) pack. After activating of Mega shine pack the channels has been blocked while this was well telecasting before the activation and the continue message showing on TV as “E16-4 Service is currently scrambled” . I was made a call to customer support and they were said that within two hours the problems will be short out. On 3rd Aug 2010, the problems of non-telecasting of several channels like, Star plus, Zee TV, Shahra filmy, Sahara one, Zee Cinema….. etc ( all of those channels which are common in both plan.) is still blocked. I, again phone to customer care, again he said wait for 2 hours……………again 2 hours…………….refreshes several times………received SMS that your problems has been solved but at the movement the problems is still continue. I have fed up with customer care answers and their commitments. Please do the needful and solve the problems as earliest.
Ashok Kumar Pandey
- 11-07-2010, 08:42 PM #2Unregistered Guest
Complaint against sun dth
I am also customer of sun dth vide smart card no 41233684632 and since failure of satellite i am not able to recieve proper channels on 22 oct i lodged a complaint for realignment of dish vide comp no 1-874328549 at their call centre and also to their dealer for north delhi area on same date but till date despite of many mails to call centre,website nodal officer sun dth delhi ncr area and dealer north delhi nobody come to realign dish while i am charged daily for those channels which i am not seeing and i am feeling totally helpless
pawan kumar dogra
rohini new delhi
- 01-05-2011, 07:31 AM #341171515376 Guest
E50-32 no services avilable
I am customer of sun direct dth. I have problem with indicate the display E 50-32 NO SERVICES AVILABLE. Before 4 days i gave the complaint, the complaint number no229027 , but there is no response from their side. Till today 5th times called to customer care that time customer care person informed me sending a techanician to your home. But i didnot visit any techanician from sun direct. Again give one complaint on today, Now I am not getting any channels through DTH, why we have to pay for this. Please clear my problem as soon as
Name : Geevarghese Philippose
Address : 15 / 602, River wood park,
Vaibhav Co-op. Hsg. Soc.Ltd,
Kalyan –Shil Road, Khidkali,
Kalyan (Dist) Thane, Pin-421204
MY CARD NO-4117 1515 376
- 02-04-2013, 04:24 PM #4Unregistered Guest
dth terminated amount not refunded
i am sudha from coimbatore , one of your executive have already collected our dth antena and setup box on before 20 days back . we didn't have received any refunded amount from you. if we called to that persons phone also no one pick up .
please sontact and rectify our problem as soon as possible .
sudha coimbatore , 9171686824 contact me .
- 03-21-2013, 03:52 PM #5m. saravanakumar Guest
complaint against sun dth customercare
I am saravanakumar from thanjavur dist. Tamilnadu. I am working in police department. my smart Card No. 40246971663. my Phone No. 9952537548.
I am 28.02.2013 recharge Rs. 999 by onlinebanking SBI (Ref. No. CCA13B1HQ4441GG5841324 transfer to 30993845637)
but 19.03.2011 my sun TV connection was disconnect. today 21.03.2013 again topup Rs. 200 but Now not getting any channels through DTH, Pls verified my above recharge amount Rs.999 and 200.
so many time called customer care but there is no response from their side. Please clear my problem as soon as.
388 ASHOK NAGAR EXTENTION
CELL NO. 9952537548
- 03-21-2013, 07:33 PM #6PERUMAL Guest
Sun dth problem
1.videocon gives naational geography,discoveery and animal planet in tamil languAGE..BUT WHY SUN DTH is not giving those channels in tamil language??????????
2.sun dth gives sun,k tv,gemini for free but all belong to sun family and you cost more but videocon gives all for free in less rate???
3,,no radio channels in sun dth and videocon gives 26 radio channels....
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