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Fraud by Online portal Indiatimes Shopping...

This is a discussion on Fraud by Online portal Indiatimes Shopping... within the Product And Services forums, part of the Miscellaneous category; Hi, I purchased a product “Parsley Herb” from Indiatimes Shopping recently at INR 249. My Order No: 3001314841. To my ...

  1. #1
    khalidthakur Guest

    Default Fraud by Online portal Indiatimes Shopping...

    Hi,

    I purchased a product “Parsley Herb” from Indiatimes Shopping recently at INR 249. My Order No: 3001314841.

    To my surprise, when I received the product it showed price as Rs 80 !!! I have sent several mails to the customer service team but no resolution yet.

    Regards,
    Khalid Thakur

  2. #2
    CustomerHelp is offline Member
    Join Date
    Feb 2012
    Posts
    90

    Default Customerhelp Indiatimes Shopping

    Dear Mr. Thakur,

    Hello from Indiatimes Shopping.

    Thank you for using Indiatimes Shopping.

    We have found your complain while searching through forums and are extremely sorry for you being upset with our services. We are taking up this case on a priority and a customer service representative has been assigned this task to help you out with the issue you are facing while shopping with us. You may expect a call very soon.

    We would also request you to mail us at onlinehelp@indiatimes.co.in with your updated contact details to assist you better.
    You can also kindly tweet us anytime at Cust_Help for updated information.
    Thanks,
    Customer Help Desk
    Indiatimes Shopping
    http://shopping.indiatimes.com

  3. #3
    CustomerHelp is offline Member
    Join Date
    Feb 2012
    Posts
    90

    Default

    Dear Mr. Thakur,

    Hello from Indiatimes Shopping.

    With reference to your complaint posted above, we would like to update you that your GC details has been shared with you.

    We would also request you to mail us at onlinehelp@indiatimes.co.in for any further assistance. We wish you will give another chance to serve you better and provide you with the best of services.

    Please provide your feedback on our facebook page at facebook.com/IndiatimesShopping


    Thanks,
    Customer Help Desk
    Indiatimes Shopping

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